⚠️ Don’t fall for Ola’s Marketing Gimmicks.
Before buying an Ola scooter, visit a nearby Ola service center once and see the after-sales experience for yourself. The ground reality often looks very different from the advertisements.
A product is only as good as the support behind it. Do your research before spending your hard-earned money.
#OlaElectric #EVIndia
A REQUEST TO OLA ELECTRIC & @bhash
Opening stores and launching new products are important, but given the current situation, I believe customer satisfaction should be an even bigger priority right now.
Rather than announcing more and more new products, I would genuinely request you to make CUSTOMER SERVICE DATA PUBLIC:
• How many customer queries are currently pending?
• How many are being resolved DAILY/MONTHLY?
• What is the average resolution time?
• What is the timeline for clearing the existing backlog?
And please make it actual numbers, rather than simply saying “X% of tickets have been resolved.”
As an investor, I want to know whether the actual customer backlog is reducing on the ground.
And please note — I AM NOT YOUR COMPETITOR.
You can check my YouTube profile and my work. I come from the investing community, and I have also analysed your company.
I’m not saying this to criticise Ola Electric or to speak negatively about the company. I genuinely believe that if you can deliver what you are promising, Ola Electric has tremendous potential.
But as an investor, THIS IS WHAT I WANT TO SEE.
Please listen to your customers, solve their problems and make customer satisfaction your TOP PRIORITY RIGHT NOW.
I genuinely want to see the company succeed.
A warm request from an investor — PLEASE PUT THE CUSTOMER FIRST. ❤️
#OlaElectric #CustomerSatisfaction #CustomerExperience #InvestingIndia