Suresh Patel

[Suresh Patel @sureshpateljs]

@jagograhakjago @PralhadJoshiOfc @blvermaup @Nimu_Bambhaniya @inidhikhare @PIB_India @mygovindia @PMOIndia @nch1915 Hi @jagograhakjago I have filed a case against @Apple please look into it and fine them heavy palenty so that they do not do this type of mistakes 2nd time. For the last 2 months they are not replacing faulty Mac mini.

[Consumer Affairs @jagograhakjago]

अपने अधिकार जानिए, अपनी ताकत पहचानिए — जागरूक उपभोक्ता ही सशक्त उपभोक्ता है! सचेत रहें, सवाल उठाएं, और ज़रूरत पड़ने पर बेझिझक अपनी बात कहें। #ConsumerRights #SmartConsumer #JagoGrahakJago #ConsumerAwareness

[Suresh Patel @sureshpateljs]

@AdvisorLaborLaw can you please help me with this, because I've been trying for the last 2 months, I have called them multiple times but still I have not got any resolution.

[Suresh Patel @sureshpateljs]

My harrowing experience with Apple India – and why it’s time we question how global brands treat Indian customers

On 12 May, my Mac Mini stopped working.
I immediately contacted the service center – they identified a power-related hardware issue and ordered a replacement part.

[Suresh Patel @sureshpateljs]

@Apple @Apple Improve your service first in india and then advertise your product, I have submitted my Mac mini 4 on 12 May in the service centre, visited 8 times 25+ calls with apple it's now 2 months still no resolution every day I call support new reason for delay.
@Apple

[Suresh Patel @sureshpateljs]

@BandBajaateRaho Thanks

[Suresh Patel @sureshpateljs]

8/
I also ask:
@jagograhakjago @consaff @DoC_GoI @nch1915
@consumerforum_
– what recourse does a consumer have against a company that just doesn’t care?

Can you please help?

#AppleIndiaFail #ConsumerRights #AppleSupport #AppleIndiaNegligence #MacMiniIssue

[Suresh Patel @sureshpateljs]

7/
I request:

@apple

@AppleSupport

@AppleIndia

Journalists who cover tech & consumer rights

To step in and make this right.