Surit Doss

Change management professional for newspapers

[Surit Doss @suritdoss]

@AshwiniVaishnaw (Railway Minister), @PMOIndia, and @consumer_vce.
Shocking logic from @RailMinIndia. AGM NFR admits their system was not ready for Vande Bharat pet bookings, but refuses to refund the penalty. Basically: 'Our system failed, so we will fine the passenger.' Is this the New India digital vision? @drm_lmg_nfr @RailwaySeva

[Surit Doss @suritdoss]

Official Complaint: System Failure & Unfair Pet Fine @RailwaySeva @RailMinIndia @drm_lmg @EasternRailway @AshwiniVaishnaw

PNR: 6826520853 | Train: Vande Bharat Sleeper (Kamakhya-HWH) Journey Date: 17th February 2026

Kamakhya Parcel Office refused booking—claimed "Train/Facility not in system" for pet booking.

IRCTC Website pet booking facility was non-functional, throwing repeated errors.

Held Full 1AC Cabin (4 berths), Vet certificates, & attempted all official channels.

Despite this, TTE fined me ₹1770. This is a penalty for your technical lags. I demand a full refund of the fine.

#VandeBharat #PetTravel #IndianRailways #ServiceFailure

[Surit Doss @suritdoss]

Update: Since the initial resolution was contradictory, I have filed a formal Appeal with the Nodal Appellate Authority. Ref: MORLY/E/A/26/0002410. The Railways has already admitted the system gap for PNR 6826520853; I am now seeking a refund of the unjust penalty. @drm_lmg_nfr @RailwaySeva @RailMinIndia

[Surit Doss @suritdoss]

@RailMadad @drm_lmg_nfr @RailMinIndia. My complaint 2026021803083 was closed directing me to email CRIS. Despite 3 emails, no response or refund. DRM has already admitted the Vande Bharat Sleeper integration failure. Please ensure the refund of ₹1685 (EFT PL 83057468) is processed immediately. #PassengerGrievance"

[मं.रे.प्र.लामडिंग, पू.सी.रेलवे / DRM LUMDING NFR @drm_lmg_nfr]

This is with reference to the recent incident regarding the non-availability of information for online booking of pets (Dogs/Cats) in the Parcel Management System (PMS). We regret the inconvenience caused. The coaches of the newly launched Vande Bharat Sleeper trains which feature several innovative facilities, were not initially integrated into the PMS, as these trains do not provide a general parcel booking facility. However, upon reporting of the issue, the matter was taken up with the Centre for Railway Information Systems (CRIS) and the online pet booking facility has been now incorporated into the PMS system to facilitate our esteemed passengers.

We appreciate your patience and cooperation in this matter🙏

[Surit Doss @suritdoss]

@drm_lmg_nfr @RailwaySeva @RailMinIndia @EasternRailway @AshwiniVaishnaw @drm_lmg_nfr As you've admitted the system gap, I’ve sent a final reminder email to CRIS/PMS (Rail Madad Ref: 2026021803083). Still no refund or reply. Please help close this case for PNR 6826520853.

[Surit Doss @suritdoss]

Thank you for the acknowledgement and for fixing the system for future passengers @drm_lmg. As this confirms the issue was a technical lag on the Railways' end, I have emailed the details to CRIS/PMS as directed by RailMadad (Ref: 2026021803083). Requesting your support to ensure the ₹1685 penalty (EFT PL 83057468) is refunded promptly. 🙏

[Surit Doss @suritdoss]

@Vini____007 @grok who is the actor with a mask in the video

[Surit Doss @suritdoss]

@ElonMuskNews47 Yes

[Kris Nair @KrisNair1]

Guys, plz RT if you agree

[Elle Cordova @ellerhymes]

Fonts hanging out again.

Special thanks to @Monotype for partnering with me on this video. All of these fonts and 150,000 more are available on their subscription platform, Monotype Fonts.

[Elle Cordova @ellerhymes]

Fonts hanging out pt 2

[Prashant Bhushan @pbhushan1]

G-20 and the media 👏

[Shashi Tharoor @ShashiTharoor]

We could of course call ourselves the Alliance for Betterment, Harmony And Responsible Advancement for Tomorrow (BHARAT).

Then perhaps the ruling party might stop this fatuous game of changing names.

[Surit Doss @suritdoss]

@Damn_coder pro

[Paul Couvert @itsPaulAi]

RIP graphic designers?

AI can create a logo in seconds.

Here is how to create any logo for free using AI:

[Jyoti Malhotra @jomalhotra]

Going to Kolkata or coming back to Cal.. For a reunion of friends from @ttindia when it started 40 years ago. Where it all began. Loved this city once. Could’ve been home. Terribly excited & a bit unsure. How have we aged? Can we still be friends? #TT@40 #OhCalcutta!

[Dan Liu @danliu]

Design is hard.

But I’ve come to realize that laying out texts properly is 80% of what makes something look clean, and is the easiest thing you can do to make your design much nicer and more usable.

Here are 10 practical tips for improving your text layout.

[Jay Rosen @jayrosen_nyu]

Today in class I had occasion to repeat one of the best ever insights about the press.

Sir Harold Evans: "The challenge of the American newspaper is not to stay in business; it is to stay in journalism."

[David Perell @david_perell]

What's causing all these logos to look the same?