Suruchi sah

[Suruchi sah @suruchi_sah]

Case id - 102148850778

[Suruchi sah @suruchi_sah]

@AppleSupport My iPhone 13 Pro is not working since a month. I have also bought your Apple care plan for extended warranty. But now when I sent my device for repair to your service centre at boring road Patna, they are saying that it has been tampered beforehand.

[Suruchi sah @suruchi_sah]

They have refused to repair it stating that it has been tampered beforehand. Why will I get my device tampered by some outsider if I took your Apple care plan. These accusations are severe and baseless. I request you to kindly look into it and get my device repaired.

[Suruchi sah @suruchi_sah]

@jayrai_san @surajtech007 @myntra Yeah, what other choice do I have.

[Suruchi sah @suruchi_sah]

@Ruuu_dra @myntra Yes you should be thankful, that your order was cancelled. If the delivery was wrong or no delivery at all, they will never refund the money. Take it as learning experience and don’t order next time. Situation could’ve been worse, like I am experiencing.

[Suruchi sah @suruchi_sah]

@surajtech007 @myntra They have denied my request for refund, I have not received any product nor the refund. They keep saying that the product was delivered well. I have next to no hope now. Only consumer forum is the option left.

[Suruchi sah @suruchi_sah]

@MyntraSupport Can you please get me a call back asap?

[Suruchi sah @suruchi_sah]

@MyntraSupport @myntra @Fossil @nch1915 order contained a Milton lunch box and two fossil watches. Second consisted of a sunscreen. The lunch box was delivered separately, and I received out for delivery message for all remaining three products under same tracking id.

[Suruchi sah @suruchi_sah]

@MyntraSupport Kindly check the in-app message I’ve sent.

[Suruchi sah @suruchi_sah]

@MyntraSupport Please arrange a call back from escalation desk asap.

[Suruchi sah @suruchi_sah]

@MyntraSupport @myntra @MyntraSupport stop resolving issues without without actual resolution, I had an hour of talk to your representative before that issue was created. You keep making my list of grievances longer.

[Suruchi sah @suruchi_sah]

@MyntraSupport I only want to talk to the investigator who has replied that the product was received by me, You don’t want to help, you are only hell bent on proving that I’m lying. I have made plenty of orders before, why would I invest so much time in this issue, if I had received the product

[Suruchi sah @suruchi_sah]

@MyntraSupport Why have resolved my reinvestigation issue IN23070520150391033559? And who is this imaginary case manager, who never contacts? 15+ days and I have received no call from you guys. Only I’m the one whose calling.

[Suruchi sah @suruchi_sah]

I’m feeling helpless in this situation, what can I do next now? @nch1915

[Suruchi sah @suruchi_sah]

@nch1915 I have raised grievance no. 4692918 on 05.06.2023.@MyntraSupport has already decided that I have received the product and I’m only lying to get refund. They have done no genuine investigation, or else they would figured out that someone else’s product was delivered to me