Hi all, out there. Please help me to reach the Amazon India team for my issue resolution. @AmazonHelp did not respond to my issue till now, even after 9 days. #AmazonIndiaDonotSupport
Hi all, out there. Please help me to reach the Amazon India team for my issue resolution. @AmazonHelp did not respond to my issue till now, even after 9 days. #AmazonIndiaDonotSupport
@sushantdash We're sorry, we wouldn't be able to provide you any further insight regarding this issue here until and unless you wait for the mentioned time frame by our Social Media team.
-Swetha
@sushantdash We're sorry, we wouldn't be able to provide you any further insight regarding this issue here until and unless you wait for the mentioned time frame by our Social Media team.
-Swetha
@AmazonHelp 3days over since raised the issue, no email or reply is received so far. Update me how long I need to wait for resolution. @amazonIN@amazon
@AmazonHelp Sorry means that I will not be able to get a resolution right now. This is also encouraging me to discontinue utilizing the Amazon platform for shopping. This is how you folks repaid my ten-year loyalty. @amazonIN@amazon
@AmazonHelp Sorry means that I will not be able to get a resolution right now. This is also encouraging me to discontinue utilizing the Amazon platform for shopping. This is how you folks repaid my ten-year loyalty. @amazonIN@amazon
@sushantdash We're sorry, we wouldn't be able to provide you any further insight regarding this issue here until and unless you wait for the mentioned time frame by our Social Media team.
-Swetha
@AmazonHelp No resolution has been provided so far. Majid closed the chat in a hurry, just mentioning that the concerned team would revert after 3–4 days. He assured me of an email after the chat. No email so far. So I don't trust anyone anymore. Connect me with concerned team.
@sushantdash The resolution provided earlier by our Social Media team via chat is the best we could offer at this point of time. Kindly wait for the mentioned time frame.
-Swetha
@sushantdash As requested earlier, kindly wait till the timeline mentioned by our Social Media team as they'll resolve the issue at the earliest possible. -Rizwan
@AmazonHelp I am requesting that you act faster and connect me with the concerned team, do not waste your time replying same. No email has been received yet regarding this matter. I am available the whole day.
@sushantdash As mentioned earlier, request you to please wait till the mentioned time frame for an update as suggested by our Social media team. -Rizwan
@AmazonHelp Do not worry, team, I have taken off from the office today to help you find the resolution quickest and train how to make customers happy😊 on service front.
@AmazonHelp I already waited 8 days for resolution, another 3–4 days is too much. Connect with the concerned team to confirm whether a resolution is possible or not. Then I will decide whether to continue with Amazon or not.
@AmazonHelp I already waited 8 days for resolution, another 3–4 days is too much. Connect with the concerned team to confirm whether a resolution is possible or not. Then I will decide whether to continue with Amazon or not.
@sushantdash As you have reported this to our Social media team, our team must have asked you to wait for a certain time frame, we request you to please wait till the mentioned time frame for an update. Appreciate your understanding. -Rizwan
@AmazonHelp Again, your people are asking for 3–4 days to connect with the concerned team, and then the concerned team will take another 3–4 days for resolution. Not satisfied at all, guys. And surprise, no email communication. Common, show up some mercy towards the customer.
@sushantdash Please be informed the link doesn't redirect you to our support team but to our Social Media team which addresses all queries raised on Social platform. Kindly connect with our Social Media team using the link provided earlier for further assistance on this.
-Swetha
@AmazonHelp Yes, yesterday it got over. When I checked for updates, they informed me to raise a new ticket with an additional 8 days for resolution. That made me ask help on X.
Hi,@amazonIN I am sorry to inform you that the support I have received for the last 10 days regarding the extended warranty issue is unexpected and unbearable. No ticket number is shared with me, and they provide false assurance regarding the resolution of the issue within 8 days
@AmazonHelp Yes, it got over yesterday. When I checked for an update today, they requested that a new ticket be raised with an additional 8 days. That made me ask for help on X.
Hi,@amazonIN I am sorry to inform you that the support I have received for the last 10 days regarding the extended warranty issue is unexpected and unbearable. No ticket number is shared with me, and they provide false assurance regarding the resolution of the issue within 8 days