My problem has still not been resolved. Last month also I had to issue a window season pass, and it seems I will have to do the same this time as well. Instead of providing convenience, the railway is creating difficulties for passengers.
Today I raised the issue on the RailOne help desk and received a reply, but there has been no update since then. I have attached the screenshot of the RailOne help desk response for your reference. Please check it.
Kindly resolve my issue as soon as possible.
I have already sent emails to this address four times,
but my problem has still not been resolved.
I have also attached the screenshot for your reference. You may please check it.
Kindly let me know when and how this issue will be resolved.