Fiona Sutherland

Passionate about quality. Often working on learning and improvement. West country roots, living in the smoke.

[SignHealth @SignHealth]

Deaf people are twice as likely to experience poor mental health compared to hearing people. There is so much that needs to be done to tackle this. That includes more research and awareness, plus early intervention.
#DeafMentalHealth #WorldMentalHealthDay
https://t.co/TgaPde3ZEG

[Patient Safety Learning @ptsafetylearn]

New campaigning resources and materials for this year's World Patient Safety Day, set to take place on Tuesday 17 September, have now been published by the World Health Organization (@WHO).

Link▶️https://t.co/nM3y5KTOdf #WorldPatientSafetyDay #patientsafety

[LNWH transformation team @LNWH_Transform]

Our applications are open for the September cohort of Improvement Fellows, sign up here: https://t.co/hgFxbv0H0H

All our QI courses start again in September. More info here: https://t.co/M4Qvfv4gNp

[Patients Association @PatientsAssoc]

Poor communication between health system & patients has impact on people's well-being. This webinar will explore how communication can be changed to improve patient and NHS outcomes. With @MiriamLevin1 from @Demos and patient Rajendra Patel
https://t.co/kpZ7BQKLjC

[NHS Blood Donation 🩸🩹 @GiveBloodNHS]

🩸 Blood shortage Amber alert 🩸 The @NHS urgently needs O type blood. There are over 12000 appointments available over the next 2 weeks that we need your help to fill.

If you are an O type donor call 0300 123 23 23 to make an appointment or visit https://t.co/M9MoIoujIC

[Fiona Sutherland @SutherlandFiona]

@cascleicester @NHSEngland Does this suggest some variance in practice, particularly in the interpretation of national requirements for Patient Safety Incident Investigations?

[NIHR PSRC: North West London @PSRC_NWL]

We've blogged about our co-produced World #PatientSafety Day event to celebrate and elevate patient and family voices for patient safety.

What better way to elevate the voice of patients than to co-produce the whole event with patient partners?! #CoProWeek

🧵 @NIHRPSRCs

[NHS London @NHSEnglandLDN]

Acting quickly saves lives in a sickle cell crisis.

We’ve developed training for NHS staff which covers the signs and symptoms of a crisis, treatment and healthcare inequalities related to the condition. 👉 https://t.co/9oqowZgUt2

[SHOTHV @SHOTHV1]

SHOT wants to thank all of you for attending the 2024 Annual SHOT Symposium!
To all our delegates the SHOT Team hopes you have truly enjoyed the day and found the programme interesting and relevant to your role

What a fantastic day 🎉🎉

#SHOTUK2024

[Amy Edmondson @AmyCEdmondson]

How do you thrive as a fallible human being?

I first heard psychiatrist Maxie Maultsby use this term—which he'd abbreviate as FHB—30 years ago. I smile when I think of his desire to help us FHBs thrive by learning to think differently

Quote from #RKOW: https://t.co/c3kDvN7iig

[Frances Healey @FrancesHealey]

“Reminders to staff about the relevant “acting on results policy” were again recommended after the second incident, yet it had clearly been ineffective the first time.”

[Fiona Sutherland @SutherlandFiona]

@FarhadPeerally2 @JPatientSafety @MaryDixonWoods @dr_waring @Graham_P_Martin @SocSciHealth Thanks for sharing. So kind 😀

[Amy Edmondson @AmyCEdmondson]

This one was a great interview—and Jim McCartney turned it into a great article for @AmCollSurgeons

If surgeons can get behind #PsychologicalSafety, given what’s at stake for them and their patients, the rest of us can, too!

📖 Read here: https://t.co/OOi5fluELU

[Fiona Sutherland @SutherlandFiona]

@FarhadPeerally2 @JPatientSafety @MaryDixonWoods @dr_waring @Graham_P_Martin @SocSciHealth This is super timely. Really grappling with the octopus of how to classify and improve our safety actions and safety improvement programmes. Where else should I look for tutorials and good practice examples on this topic....

[SuzetteWoodward 💙 @SuzetteWoodward]

Three stories
Reminding myself about the power of story telling! I was recently asked to talk at a conference for between 5 and 7 minutes as part of a panel of … https://t.co/W15JuOepnf

[Fiona Sutherland @SutherlandFiona]

@DoverPsych Hope you are ok and the day got better? 🤞 You only experienced mild & temporary embarrassment. We are all human and unexpected stuff happens sometimes.

[Rhys Thomas @DrGetafix]

Good discussion and video by @stevenshorrock. on the topic of #NeverEvents
https://t.co/5weFjfeKAV

[SignHealth @SignHealth]

@NHSEngland are dragging their feet on improving access. This is failing deaf people and putting our lives at risk - @abigailgormanSH

Please share, we need raise awareness in the NHS.

https://t.co/LydxXW2EDI
#AccessToHealth

[Parliamentary and Health Service Ombudsman @PHSOmbudsman]

Our new and improved Good complaint handling guides will help organisations #MakeComplaintsCount and approach complaint handling in a clear and consistent way.

Our latest blog explains more: https://t.co/5XlWZrIKoj