Suvam Mondal

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN @AmazonHelp Still the same status.. No any update..Just once they have sent a mail that refund has been initiated..So the delivery status should be changed..Actually they are making joke

[Suvam Mondal @SuVaMSST]

@amazon @AmazonHelp @amazonIN Still in tracking status same thing is there..They will try to deliver.. So which one is right? Refund initiated??or product will be delivered? Don't misguide customer.

[Suvam Mondal @SuVaMSST]

@amazon @AmazonHelp @amazonIN
I placed order on 2nd, delivery date was 8th to 10th.From 10th onwards they were telling wait..wait it will be delivered.. No they are telling they will process refund..They have taken customers granted. They should learn lesson

[Suvam Mondal @SuVaMSST]

@AmazonHelp In mail it has been told that refund process has been initiated.. But still the same status.Have a look..

[Suvam Mondal @SuVaMSST]

@AmazonHelp I have received a message that refund process has been initiated.Still the tracking status is same.Whats going on?

[Suvam Mondal @SuVaMSST]

@AmazonHelp @amazon @amazonIN Same thing is started again..Asking details.. Same thing is going from last 4 days..

[Suvam Mondal @SuVaMSST]

@AdityaGaur_Del @amazon @amazonIN They should learn a lesson.. They deserve this.

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN @AmazonHelp
Regarding my complaint just now I have received a message that they are processing refund.Means after 12 days harassment refund is only solution... What about the harassment? What abut the wrong information, that I was not available to receive.

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN @AmazonHelp Is refund only the solution of Customer harassment? They are telling they are also not able to contact the delivery partner. What a policy, what a process where nothing is there in favour of Customer. Everyday I am getting harassed.. Shame on Amazon

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN @AmazonHelp
Regarding my problem today again I called customer care and I have talked with executive Kalyani from Senior Escalation team.She is also not able to give proper solution.She is telling only the solution is refund if it is not delivered by 17th.

[Suvam Mondal @SuVaMSST]

@BlueDartCares Just now I called blue dart customer care.When I was directed to talk with customer service executive then after connecting, automatic the call has been ended.and it is telling that I was not available to receive item on 11 th September.

[Suvam Mondal @SuVaMSST]

@BlueDartCares
Still no any resolution.. No any contact.. Just they are making fool the customer

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN @AmazonHelp But this time I will see till last..So that they will be bound to take customer seriously.

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN @AmazonHelp
This e Commerce is taking the customers granted.They don't care abot https://t.co/nHTVJa3j57 is very high time to reject Amazon.His customer care executive is directly denying to talk with https://t.co/nHTVJa3j57 is my lust purchase from Amazon..

[Suvam Mondal @SuVaMSST]

@amazon @amazonIN
@AmazonHelp
I have not got any update regarding my concern.. I am just getting harassed.Let the item will be delivered in some day..but the delivery of the item is only the solution!! Nothing will happen for customer harassment!!

[Suvam Mondal @SuVaMSST]

@AmazonHelp After waiting of almost 30 minutes the customer care executive has cut the call.This kind of audacity they have

[Suvam Mondal @SuVaMSST]

@amazonIN @amazon @AmazonHelp
From day before yesterday amazon is not able to solve a single problem. Other e-commerce service is far better than https://t.co/McQsqcn7iH least they talk directly with customer to assist..Amazon is not able to trace a third party delivery partner.

[Suvam Mondal @SuVaMSST]

@AmazonHelp Still I am in waiting... Actually Senior is not ready to talk..This is the https://t.co/mdC0b2CIEh the junior is telling "the senior is denying to talk with you".

[Suvam Mondal @SuVaMSST]

@AmazonHelp When I am calling customer care,in every 2 minutes junior is telling I am connecting with Senior..but actually he is not connecting with senior.

[Suvam Mondal @SuVaMSST]

@AmazonHelp I ordered on 2nd today it is 13th..I am not able to cancel the order.

[Suvam Mondal @SuVaMSST]

@AmazonHelp They have taken customers granted..