Suzanne Clancy

[Suzanne Clancy @SuzBuckingham]

@VeryHelpers Thanks for replying Dylan. I have tried this numerous times before. Can you escalate this to a senior manager please

[Suzanne Clancy @SuzBuckingham]

@henrybbirch @VeryHelpers @verynetwork @TheFCA how on earth can I resolve my complaint? It has been going on for 4 weeks now. Courier arranged on 3 separate occasions to collect broken item, delivered used. Whilst I pay interest and the value sits on my account. Shocking service

[Suzanne Clancy @SuzBuckingham]

@VeryHelpers Marc, I’ve done that. I escalated my complaint when you guys couldn’t resolve it and now it’s been closed. It’s truly awful customer service. Never had a problem with Very until this and it’s really stressful

[Suzanne Clancy @SuzBuckingham]

@verynetwork @VeryHelpers not very helpful. Closing my complaint when you’ve not even spoken to me. Still got items sat on my account that have either not arrived or arrived used and not been collected as promised.

[Suzanne Clancy @SuzBuckingham]

@VeryHelpers I have done

[Suzanne Clancy @SuzBuckingham]

@VeryHelpers please can you advise me on how I can escalate a complaint please? I’ve rang customer services and she said she would log it. I’d like to speak to someone about it. I was advised I’d get a call and haven’t.

[Suzanne Clancy @SuzBuckingham]

@VeryHelpers I’ve tried DM’ing you previously and was ignored eventually.

[Suzanne Clancy @SuzBuckingham]

@Syren_Songs @VeryHelpers I had a similar issue. Still waiting for the used broken item to be collected. The customer service has been shocking

[Suzanne Clancy @SuzBuckingham]

@verynetwork @VeryHelpers how can I complain about this heater coming with a note in it? Clearly it’s a returned item that’s been sent back out!

[Suzanne Clancy @SuzBuckingham]

@verynetwork how can I complain please? I’ve ordered a heater and it’s arrived today with this note in it. Clearly it’s a returned item that has been sold as new! It’s a heavy item and now I have to take it somewhere to return it!

[Suzanne Clancy @SuzBuckingham]

#PetClassics Murdock the Labrador snuggled up all chilled thanks to classic FM. Thanks guys!

[Paddington @paddingtonbear]

Thank you Ma’am, for everything.

[Leeds Libraries @leedslibraries]

This #summer design & draw ingenious inventions and curious contraptions with local author, @DurkanHannah , inspired by her book Zeina Starborn and the Sky Whale!
Book onto a FREE session at @HorsforthHub @DewsburyRoadHub ,  Otley or Whinmoor Libraries.  
https://t.co/CjQoCc6Ufv

[Hannah Durkan 🐳⭐️ @DurkanHannah]

I had THE BEST DAY going back to visit the children at my school Valley View Community Primary this week 😊 Kids and staff made me feel like a proper ⭐️ Thank you so much for the support and to @TrumanBooks 🤩 @MrsFoggins @SuzBuckingham @HachetteKids

[Suzanne Clancy @SuzBuckingham]

Not a strawberries and cream Frappuccino #starbucksuk #eurogarages #fail

[Suzanne Clancy @SuzBuckingham]

Please retweet my previous tweets. These teachers and school staff have been going above and beyond to keep our school family spirits high ❤️

[Suzanne Clancy @SuzBuckingham]

⁦@LeedsNews⁩ ⁦@ITVGAYNORBARNES⁩ ⁦@itvcalendar⁩ ⁦@BBCYorkshire⁩ ⁦@MrNickKnowles⁩ ⁦@HeartYorkshire⁩ https://t.co/abRvFyhSky

[Suzanne Clancy @SuzBuckingham]

@LeedsNews

[Suzanne Clancy @SuzBuckingham]

This duo need to go viral https://t.co/4IUPbus0ez

[Suzanne Clancy @SuzBuckingham]

@LeedsNews

[Suzanne Clancy @SuzBuckingham]

Fabulous school involving the whole community in Friday fitness. Pupils could join in at home by watching live on Facebook https://t.co/SD2W5jA7JG

[Suzanne Clancy @SuzBuckingham]

@BBCLookNorth @itvcalendar