Srikant Suvvaru

Feminist, LGBT Ally, Employer Brand Specialist, amateur astronomer, nerd & a Jedi starship captain born 200 years too early

[Srikant Suvvaru @svsrikant]

I've tried escalations and I've tried the ombudsman and they just keep sending me boiler plate answers. Anyone thinking of using @HomeLoansByHDFC, please don't. So disingenous and unhelpful. And I've been a customer of theirs for 20 years.

Predatory banking at its worst.

[Srikant Suvvaru @svsrikant]

Alright. This is a PSA for anyone taking @HDFCERGOGIC or home loans from @HDFC_Bank. I need to warn you about some predatory behaviour that I can't get around and the bank is just stonewalling me.

#ConsumerProtection #BankTransparency #ProtectConsumers #UnfairBanking #HDFCLIFE

[Srikant Suvvaru @svsrikant]

Now, when I try to exit the insurance, they tell me I can't without closing the home loan. I can't exit an "insurance" that is supposed to be optional without closing the loan. They won't give me the insurance I need nor will they let me exit it when it's clearly not serving me

[Srikant Suvvaru @svsrikant]

@18002096006 No one’s reached out to me for anything.

[Srikant Suvvaru @svsrikant]

PSA for all @mahindraesuvs @Mahindra_Auto @anandmahindra owners and potential buyers. @TeamBHPforum @ndtvauto and any others, @AnantCars FYI. I'm the owner of a Mahindra XEV 9e, and a week ago, my front left bumper was bumped (not crashed, not broken, bumped) by a bike.

[Srikant Suvvaru @svsrikant]

My fear going forward, if there's an actual dent, they might ask me to change the whole car. How do I drive this car knowing that any small issue will be met with such incompetence. Please be wary before you buy. I'm seriously reconsidering my decision.

[Srikant Suvvaru @svsrikant]

They also admitted since it's a new car, they are doing something they wouldn't normally do for their other cars. Why release a car before you know how to service it? And their explanation, claim insurance.

[Srikant Suvvaru @svsrikant]

The nightmare with @airtelindia @Airtel_Presence continues. 5 days and a dozen calls later, no answers, no resolution for a simple request. There’s zero accountability and ownership with this god awful company.

[Srikant Suvvaru @svsrikant]

@Airtel_Presence And after DMing me to ask me what the problem is @Airtel_Presence disappeared without a trace. Thanks for confirming through inaction, everything I said in my post.

[Srikant Suvvaru @svsrikant]

@airtelindia @airtelnews has the worst customer service I’ve ever had in my life. I’ve just taken an Airtel Black connection and for some reason, the plan wasn’t on my name or number but another person’s who I haven’t been connected to in over a decade.

[Srikant Suvvaru @svsrikant]

Never use @airtelindia services if you can avoid it. Otherwise, if a problem arises, it's your fault. Never theirs. You're the issue, no matter how illogical it sounds. #worstcustomercare

[Srikant Suvvaru @svsrikant]

@airtelindia You used this old number to make the request.” I DON’T HAVE THE NUMBER. “I don’t know. You did it. We did nothing wrong.” The arrogance and the refusal to take accountability. #worstcustomercare

[Srikant Suvvaru @svsrikant]

@VGuardOfficial You guys are honestly one of the worst customer service experiences I've ever had. After 5 calls and 2 escalations, not one call back, not one response. "Somebody will call you sir" is the most I can get. I'd never recommend anyone purchase your products ever.