@virginmedia yo. Any chance of getting internet today? The wife has already lost half a day's pay due not being told about planned maintenance. Says it should be back up at 4pm and it's a little bit past that!
@virginmedia Can we bypass any leaving fees to go to a more reliable supplier? We aren't getting what we are paying for so I assume it's a breach in contract
@virginmedia No. When I call about this specific issues we get sent round an automated system that doesn't allow us to speak to someone. This and the fact we are both scrambling around trying to find ways to get online whilst not losing any more money from not be able to work because of this.
@virginmedia Again any. Have of having internet today? I'm the WF1 we are having a total loss of service for days a time. Surely this is a breach of contract and we can go somewhere more reliable? Really poor service especially when we are working from home
@virginmedia Yes. I know there's still an outage and made arrangements today but I wanna know I can recoup the money back my wife lost yesterday from you not telling us about the planned maintenance?
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