Swann Security

Security you can trust. Customer Care available 24/7 by Live Chat, Email or Phone:

[Swann Security @swannsecurity]

@GordCDad Hi Gord Clark. We’re sorry for the delay and the trouble with your new Swann product. That’s not the experience we want for you. Please email [email protected]
with your system details and a brief description of the issue so our support team can assist you. We're here to help.

[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

Simple. Wireless. Affordable.

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[Swann Security @swannsecurity]

@ruthm4x Hi Ruth. We highly recommend contacting our support team via phone or email for accurate guidance. You can also visit our official support center, where you’ll find many guides to help resolve the issue.

[Swann Security @swannsecurity]

@Spencer83809805 Hi @Spencer123. There are several network factors we need to check, especially since it was working before. Please contact our support team, and we will gladly assist you in resolving this issue.

[Swann Security @swannsecurity]

@mhadianfard Hi Mohsen. That’s definitely not normal and we take this seriously. Please contact our Support team so we can investigate further and help resolve this for you quickly.

[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

1,2,3,4....5 sheep? In the street? 😅 Congratulations to our previous winner of #SeenOnSwann! Upload your Swann camera videos to https://t.co/WwHgQRHzbu for your chance to win. 🦢

[Swann Security @swannsecurity]

@mitch_lau19 @gazzak2011 Hi Mitch. We’re sorry to hear about your experience and any inconvenience it may have caused. We’d like to investigate further. Could you please share your support ticket or order details so we can assist you?

[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

@gazzak2011 Hi Gary. Your ticket has been coordinated and shared with the relevant team due to its unusual nature. We’re currently awaiting their feedback. Please reply to the email with any additional details needed for the investigation. Thank you for your patience.

[Swann Security @swannsecurity]

@gazzak2011 Hi Gaz. I’ll be happy to check for any updates on your ticket. Could you please share your support ticket number or the best email address to reach you at so we can follow up promptly? We're here to help.

[Swann Security @swannsecurity]

@Charlie_19_a Disculpe las molestias. Debemos verificar varios factores para identificar el problema, como la conectividad y la configuración de la aplicación. Póngase en contacto con nuestro equipo de soporte para que podamos investigarlo más a fondo y ayudarle lo antes posible.

[Swann Security @swannsecurity]

@aitch_R_aitch @4orreall Sorry any inconvenience. Older DVR models were designed around mouse-based navigation, which we know can be cumbersome. Newer DVR/NVR systems let you review footage easily via mobile or PC apps. Send us your model number and we’ll help find options to make your setup easier.

[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

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[Swann Security @swannsecurity]

It might take 100 men… or @thelukecook as a burglar to take on a gorilla 🦍… but rest assured nothing beats a Swann. Keep your Black Friday & Christmas deliveries safe with SwannShield AI Voice Assistant this shopping season. 📦

#DontMessWithASwann @swannsecurity