Swarangi Satpute

Curious for learning
Ready for challenges
Go with the flow 🌊🌊🌊

[Swarangi Satpute @swaras_26]

@atherenergy Thank you for your response and resolution. I look forward to receiving prompt solutions in the future if needed, and my trust in Ather Energy remains intact.

[Swarangi Satpute @swaras_26]

@atherenergy @tarunsmehta @swapniljain89
I’ve been waiting 2 months for resolution of charger failure on my Ather 450X.
The worse part? My support tickets keep getting marked “resolved” even though I STILL don’t have a replacement charger.
Here’s the timeline 👇 #ConsumerRights

[Swarangi Satpute @swaras_26]

I need:
the charger
a firm delivery date
the ticket kept open until actual resolution
reimbursement/credit for charging costs caused by this delay

#AtherEnergy #Ather450X #EVIndia

[Swarangi Satpute @swaras_26]

Why should a customer keep paying for public charging because @atherenergy cannot provide a replacement charger within its own stated timeline?
Is the expectation that customers keep spending on Ather Grid indefinitely while waiting for basic after-sales service?

[Swarangi Satpute @swaras_26]

@RapidoCares My sister has lost her phone in an rapido auto and had 14% battery I have no where to contact the auto person and he's not answering her phone. I'm tracking the phone but I want to contact your customer care for help. Pls respond

[Swarangi Satpute @swaras_26]

@rapidobikeapp I have also reported the riders through the app and on reddit came across this is a frequent challenge even common public face in Chennai city. Please take a note

[Swarangi Satpute @swaras_26]

Had a pathetic experience with rickshaws in Chennai. Evry ride direct or @rapidobikeapp ended with drivers demanding extra money over already high fares. In 2 dys & 6rides, I paid more every time. This ruin the city’s img for visitors.
@chennaicorp @tnstc_setc @mygovindia

[Swarangi Satpute @swaras_26]

@atherenergy Done please check and hope it get resolved sooner

[Swarangi Satpute @swaras_26]

@atherenergy I visited the #AtherGrid near St. Xavier, Mahim (Mumbai) and was shocked at how filthy and unhygienic the place is. It’s unacceptable to expect users to charge here with such conditions. Please take note and fix this urgently.
#FastCharging #Unhygienic

[Swarangi Satpute @swaras_26]

Across 6 auto rides in just 2 days, not one was without overcharging. Instead of enjoying the city, I felt cheated each time. Creates dissatisfaction & leaves a bad impression of Chennai. @TamilNaduInfra @tntourismoffcl #TouristExperience #NeedBetter

[Swarangi Satpute @swaras_26]

One more shocking incident: for a 3km ride, the driver quoted ₹80 but tried dropping me at a different dark location instead of the asked spot. When I pointed it out, he demanded extra money to go to the correct drop. This felt unsafe & exploitative. #SafetyConcern #unfair

[Swarangi Satpute @swaras_26]

One driver asked for an extra ₹20–30 after reaching the drop, arguing I could “easily give it.” Imagine being forced to pay more after you’ve already paid the agreed fare. #harassment #cheating

[Swarangi Satpute @swaras_26]

For 1.5–2 km rides, the fare was already ₹80+ … but drivers demanded ₹150, citing “petrol cost” & “traffic jams” (even when the roads were clear). #Overcharging #unfair #CustomerRights

[Swarangi Satpute @swaras_26]

@zeptocares @v0hra @ZeptoNow @zepeto_official Try improving your services instead. Last time I had a good 7min discussion with your team. Still I'm finding expired products. You guys seriously need to look at the supply and delivery persons

[Swarangi Satpute @swaras_26]

Again pathetic customer service from #Zepto I ordered a fudge this afternoon, just saw the product is expiring in 5days. Who's responsible if I get sick? Last time my fan was almost stolen and I was saved from losing 1.8k and today this. @v0hra #zeptoscam

[Swarangi Satpute @swaras_26]

@zeptocares I haven't received any calls from you. I've shared another number please check the dm

[Swarangi Satpute @swaras_26]

🚨Horrible experience with @zeptocares @ZeptoNow "7-minute convenience almost cost me ₹1800 and wasted 2 HOURS". Ordered a table fan & groceries—the fan never arrived. Spent hours chasing delivery & dealing with useless support. Never ordering again! #ZeptoFail #CustomerMatters