@LensCrafters@Moncler Despite $15KOOP after insurance,they claimed I never paid.We stayed calm,so they called the cops on us just for asking for our property.cops understood our side, 2nd mgr refused to give her name or card.Weaponizing the police over paid-for @Meta. #Discrimination#BadService
We stayed calm, so they called the cops on us just for asking for our property.
The police understood our side, but the second manager refused to give her name or card. Weaponizing the police over paid-for @Meta hardware is a severe corporate liability. #LensCrafters#Meta
Disgusted by the racism at @LensCrafters. Manager RuthAnne Deceder & a colleague refused to hand over my Ray-Ban Meta glasses after making us visit 4 times.
Despite paying $1,500 out of pocket (after insurance), they claimed I never paid.
@LensCrafters The blatant racism, disrespect, and weaponization of the police against calm customers is unacceptable. LensCrafters corporate needs to investigate this immediately. @LensCrafters
@lenscrafters Terrible customer service, discrimination, and police escalation at LensCrafters.
I am completely appalled by how my family and I were treated by the management team, specifically RuthAnne Deceder and another female manager on duty.
@LensCrafters We were forced to visit this store four separate times just to get my glasses, which are still loose on my face.
During our last visit, the managers Ruthanne Deceder and unnamed lady refused to hand over my property, falsely claiming I never paid for them.
@LensCrafters The officers advised us to get the managers' business cards to file an official corporate complaint. While RuthAnne gave her information, the second female manager absolutely refused to provide her card or even her name. @lenscrafters
@LensCrafters When we politely stated that we just wanted the service we paid for before leaving, they called the police on us.
When the police arrived, they entirely understood our position but unfortunately had their hands tied regarding the store property. @LensCrafters
@LensCrafters We remained completely calm, did not raise our voices, and used no bad language. Despite this, the other manager jumped in, told us to take our business elsewhere, and ordered us to leave. @LensCrafters
@LensCrafters@LensCrafters They didn't even bother to check the notes left by their own store assistants from our previous visits. I paid $1,500 out of pocket (on top of what my insurance covered), yet she insisted I paid nothing.
Are we moving forward or backwards from the 21st century ?
#womenempowerment#womenexecutives#21stcentury#womeninleadership
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Time to plan a trip to the great smokies...
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