Sammy Wonderling

[Sammy Wonderling @swonderling]

@HalifaxBank I don’t think it would be a good idea to hold my breath Colin but thank you for your unhelpfulness too

[Sammy Wonderling @swonderling]

@HalifaxBank apparently my 14 year old son needs to consent to my doing this and answer questions to verify himself for an account I set up and had to consent to him having providing a copy of HIS and MY passport!! I just wanted to report him not receiving the card and pin

[Sammy Wonderling @swonderling]

@HalifaxBank Ref: NC10687757 complaints reference

The account was set up online in the name of Kayson Konnie Constantine. Letter so far have been addressed to KK Constantine. I went into a branch on the 14th August 2023 to provide my sons identification and my own.

[Sammy Wonderling @swonderling]

@HalifaxBank I was given a piece of paper by a member of staff with an account number and sort code. I was told to contact Halifax if the card and pin wasn’t received by 21.08.23. I simply tried to report it as not received today!

[Sammy Wonderling @swonderling]

@HalifaxBank 41 minutes and counting for a call that seriously should have taken minutes!!!! Very poor and disappointing customer service!!

[Sammy Wonderling @swonderling]

@HalifaxBank reporting this complaint is painful so far I have provided my details TWICE and my Surname is being repeatedly misspelled and my postcode misquoted! Nice work Halifax!!!! Painful experience!

[Sammy Wonderling @swonderling]

@HalifaxBank kids saver account!!! But you can’t verify me!!! Let’s be clear I’m not asking to access my sons “new” zero balance account which he hasn’t had any access to!!! I am trying to report that he hasn’t received his card or pin which I was told to do by a member of staff!

[Sammy Wonderling @swonderling]

@HalifaxBank then… whilst logging a complaint for the ridiculousness of this situation… and the fact that my own account has a savings account attached to it in my sons name, I have to provide all my details which give you access to my account and my sons

[Sammy Wonderling @swonderling]

@HalifaxBank so a child needs a parents consent to open an current account. But a parent then can’t report that the card and pin for the child’s account hasn’t arrived!! You need my passport to open the account but then tell me you can’t verify who I am!

[Sammy Wonderling @swonderling]

@TheRangeUK it’s now taken a week various emails numerous phone calls and still no resolution! I’ve received the wrong item through no fault of my own and your staff aren’t resolving this issue!

[Sammy Wonderling @swonderling]

@NHSBSA_OHS I applied for a card for myself & my son. The application was successful my card arrived but I haven’t heard anything about my sons. How can I get help?

[Sammy Wonderling @swonderling]

@TweeetsOfDogs Happy birthday!!!

[Sammy Wonderling @swonderling]

@edfenergy The account holder has been trying to contact EDF Donna!! This is the issue we have had two different reasons to contact EDF and both issues have been dismissed and remaining outstanding. I’ve even had a member of your staff put the phone down on me! This is unacceptable

[Sammy Wonderling @swonderling]

@edfenergy contacted EDF twice in the last week for my 73 old mother! Terrible experience!! Today I just wanted to ask how I could have last months support scheme voucher reissued as it hasn’t been received only to have a member of staff put the phone down on me! Who can help me?

[Sammy Wonderling @swonderling]

@edf really disappointed with the service we have been receiving and how difficult you are making it to discuss and resolve the simplest of issues!! It is really not acceptable

[Sammy Wonderling @swonderling]

@currys what’s the point of having a Care & Repair plan if your engineers make the fault worse or result in flooding your kitchen!! I’ve called 5 times today as my call last week was totally ignored! i now have a washing machine I cannot use!

[Sammy Wonderling @swonderling]

@BandQ @bandq_help I now have a builder attending on Friday to fit the items I should be collecting tomorrow!! Absolutely shocking service B&Q!!! Very disappointed

[Sammy Wonderling @swonderling]

@BandQ @bandq_help I agreed to drive to different branches where stock was available! This wasn’t possible! I was offered a replacement item in a completely different colour??? And then “asked” for suggestions! Disgusted B&Q online stock was showing over 13 items!!

[Sammy Wonderling @swonderling]

@BandQ @bandq_help absolutely disgusted. Placed an online order only to be called and told my order isn’t available “they can’t find the stock”. I have since spent almost an hour trying to resolve issue as a refund will take 3-5 days!

[Sammy Wonderling @swonderling]

@mayorofhackney @ImpactSportsEd As one of the parents that nominated Alfred I can honestly say him and everyone at Alfred deserve this and so much more for all the work they put into our community. I feel very privileged that my son is lucky enough to have them as role models. #IMPACTFAMILY