Sy

[Sy @sy_byron]

846x846 #blackoutuesday

[Sy @sy_byron]

Day 9 @curryspcworld @TeamKnowhowUK, can I be told where either my "next day delivery" monitor or my refund is, please? From tomorrow, I'll just be asking for my refund and a letter of deadlock. #complaints #rippedoff @BBCWatchdog @MartinSLewis @Consumer_Sue

[Sy @sy_byron]

Definitely! If I don't hear back from them today, I'm going to look at ombudsman options

[Sy @sy_byron]

@curryspcworld @TeamKnowhowUK I have hung on phone line for 8 hours, DMd details, sent back the printer I received instead of the monitor I bought - WHERE IS MY NEXT-DAY-DELIVERY MONITOR OR MY REFUND?!? It's DAY EIGHT of this debacle!!!

[Sy @sy_byron]

@TeamKnowhowUK @alan_laing @curryspcworld @Consumer_Sue, you have a full time gig on your hands if you're trying to help customers of Currys / PCWorld and #TeamKnowNowt

[Sy @sy_byron]

On hold for over 6 hours total with @curryspcworld customer service, ordered a monitor, received a printer!! @TeamKnowhowUK please sort this out!😡😡

[Sy @sy_byron]

@TeamKnowhowUK @alan_laing @curryspcworld ...We all understand that there are strains to companies due to the pandemic, however if @curryspcworld are going to have "PC world" in their name, then their tech infrastructure should be better. Can't even cope with Black Fridays, let alone this...

[Sy @sy_byron]

@TeamKnowhowUK Hi Nick, I've sent all of that information through. How long before someone gets back to me?