@Uber_Support The whole point was that I DIDN’T GET A TRIP. Charged anyway. Driver and app were useless. “Uber Pick Up Point” is not useful as an address and the driver couldn’t tell me where it was. Couldn’t cancel. I’ve been a loyal customer- until now.
First bad experience with @Uber . App did not give me address for pickup, driver called me and asked me to cancel. App wouldn’t allow it. So im getting charged for the ride and can’t schedule another. Furious.