@juliepurser - terribly disappointed with the new "Club Marriott" experience in India even before I have reached the property. I don't even know whether I have a confirmed reservation after putting in a request 2.5 days earlier. How long do I wait ? Clearly not the Marriott way!
@TheSanjivKapoor And no one thought otherwise of stopping the practice even though it's harmful ....looks like it's the common business excuse - "everyone does it so naturally we need to do it.