Be a little more compassionate during these difficult times and have your staff put themselves in our shoes, with COVID-19 not allowing anyone but the patient in the hospital it has made this situation worse. Donβt be the reason my mom has an even harder time. She deserves info.
@aboutKP My dad has been in the ICU since Thurs & already had 2 surgeries & NO ONE has communicated with my mom, although sheβs been asking to speak to the doctors/surgeons on his case. Get your shit together!! We cannot physically be there with him and we need info!