As Drupal 7 and Drupal 9 reach the end of life, upgrading to Drupal 10 has never been more important for organizations looking to maintain their websites’ security, performance, and sustainability. Learn more.
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DC’s leading CX agency, Tactis, is a special place to work with special people. Not least of these is the company’s Director of Technology, Jim Horton, a man with many hats, many talents, and many chickens! #technology#callcenter#customerexperience#CX
Zoom recently made a big announcement about live chat customer service. It’s a big deal, but is it right for everyone? Read Zoom's announcement here and read our take at the Tactis blog.
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Frontier Airlines recently stopped offering customer support by phone. While consumers want self-service paths and digital access, we couldn't disagree more. Read more about the critical role a live human's voice plays in shaping a brand experience. https://t.co/d71cTXcKTj
ARE DIGITAL SOLUTIONS MEANT TO IMPROVE CUSTOMER SERVICE coming at the expense of the human touch? Learn more about the path to building a human-centered platform.
TAN FÁCIL COMO UNA, DOS, TRES: Tactis is looking to add 1 bilingual support center guide with 2 years medical terminology experience, and 3 years call center experience.
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Read about the remarkable Journey of Tactis’s Group Engagement Director, Rebecca Rodrigues, the third instalment in CX agency Tactis's profile series.
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YOU COULD BE AN ASSET - Tactis is looking to add an accounting specialist with proven UNANET experience to its experience delivery team. (GovConPay experience a plus).
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ANALYZE THIS! - Tactis is looking to add a Reporting Analyst to its experience delivery team. Knowledge of medical terminology is crucial.
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IF Rx IS PART OF YOUR LEXICON - Tactis is looking to add an Operations Manager to its experience delivery team. Knowledge of medical terminology crucial.
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KNOW YOUR HISTIO FROM YOUR HEPATI? THIS MAY BE THE JOB FOR YOU.
- Tactis is looking to add a Content Analyst with medical terminology knowledge to its experience delivery team.
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At the close of year two of the global pandemic, we can all hold our heads high. Despite the many challenges designed to keep us apart, we somehow came together. Here’s wishing you, our clients, partners and staff, a happy holiday and a prosperous new year.
WE’D LIKE TO MEET YOU
Tactis is looking to add a Full Stack Developer to its experience delivery team.
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TACTIS IS PLEASED TO BE RECOGNIZED as a Top Web Development Company by https://t.co/pIUgmulRQe. This accolade proudly reflects the positive impact we’re making for our clients.
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JESS HELPED CREATE DC'S LEADING CX AGENCY. Read about Tactis VP Jessica Jarmin’s journey from Minnesota to the DC Beltway.
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