We enable organisations and customers to have meaningful conversations.
We tweet about how to keep customers engaged. π
Live Chat - Video Chat - Cobrowsing
Interested in improving contact center performance and customer support? π§
Then check out our latest blog - Call Center Best Practices: Top Tips for 2022! π‘
https://t.co/FZkN7UTVAt
#callcenter#contactcenter#bestpractices
Looking to revamp the customer experiences your contact center provides? π₯
Then check out our latest blog - How to Improve Customer Experience in Call Center: The Essential Guide! π
#customerexperience#callcenter#contactcenter
https://t.co/FZkN7UTVAt
Want the low-down on the best tactics you can use to drive revenue with live chat?π€
Then take a look at our new blog: Does Live Chat Increase Conversions? (The Answers You Need!)π
https://t.co/jRzAZCx46Q
#livechat#conversions#customerservice
Looking to incorporate Google Business Messages into your digital customer service strategy?π€
Then be sure to check out our latest blog - How to Respond to Google Business Messages: The Essential Guide! π‘π
#googlebusinessmessages#customerservice
https://t.co/EYxlEgxa3r
Interested in implementing a video chat app but not sure which provider is right for you?π€
Check out our latest blog - Video Chat App for Website: The Best Providers and Benefits! β¨
https://t.co/yyy050fRCb
#videochat#app#customerservice
Looking for a HIPAA compliant chat solution for your healthcare organization? π§
Curious about WhatsApp and whether it fulfils HIPAA requirements? π
Check out our latest blog: Is WhatsApp HIPAA Compliant? Your Questions Answered! π€
https://t.co/Bd9Qpzt0Dn
#whatsapp#hipaa
π Product Update Announcement π
Standalone and Salesforce users can now view full reservation histories in Talkativeβs Interaction Logs!
It means you can view the entire context of all customer interactions!
Learn more here: https://t.co/MNhNywGEow
Keen to provide a seamless and unified customer experience at every touchpoint? π
Then check out our latest blog: How To Connect The Customer Journey With Omnichannel Messaging! π§
https://t.co/wkkXeoaShY
#omnichannel#messaging#customerjourney
Looking for ways to elevate your chatbot marketing strategy?π§
Then take a look at our new blog β Marketing With Chatbots: Ten Game-Changing Tactics For 2022! π‘
https://t.co/V41PLe3Qcb
#chatbots#marketing
Need to improve customer engagement for your business or contact center? π€
Discover the best digital engagement channels and how to make the most of them with our latest blog! π
https://t.co/zmQ0XNedlx
#engagement#channels#customer
π Product Update Announcement π
Talkative customers can now create virtual backgrounds for video chat!
To learn more, check out the full update below.
https://t.co/H444nZp0xy
Searching for ways to improve your customer service response times? π§
Discover how with our latest blog - Average Response Time: Improve Your Speed to Succeed! π
https://t.co/1gdMdkKQwD
#responsetime#customersatisfaction
We are excited to be sponsoring the #Mitel UK Partner Experience Conference at the ICC on Tuesday 22nd March! π
Find out whatβs new with Talkative and how we can work together to deliver a best-in-class customer contact strategy!
#MitelPartnerConference2022#ICC#UCaaS
π Product Update Announcement π
Talkative was built with the WCAG 2.1 accessibility guidelines in mind.
So, with our latest update, we thought we'd share some of our most useful accessibility features - both old and new. Learn more below!
https://t.co/fmTM3XOExa
Looking for a new way to humanize the digital journey? π§
Virtual clienteling may be the innovative strategy your sales team needs! π
Discover more in our latest guide:
Virtual Clienteling: The Most Personalized Customer Experience
https://t.co/hmaIiCXzuV
#clienteling