@greateranglia@greateranglia is it possible to obtain a full refund for a ticket purchased on your app regarding the trespass incident? I donโt have time for further delays, I need to get to work so will just drive but would like to know how to get a full refund? Ticket is ESM>LST RTN
@greateranglia can you please tell me why your delay repay website is not listing any journeys when I am inputting correct origin and destination along with correct time. This is the third issue I have had now with submitting Delay Repay requests this month.
@greateranglia Thanks you. Not surprising with the volume of delays of late. What I am also finding is when I do successfully submit, I then get emails such as this. It is impossible to submit online without already entering the info they are claiming has not been provided @greateranglia
@greateranglia Would I be permitted to go from Elsenham to Stansted Airport via Bishopโs Stortford even though your app/site states I should go Elsenham to Stansted then Stansted to Stansted Airport - this is a longer journey time than going via Bishopโs Stortford๐คท๐ปโโ๏ธ๐
@greateranglia any ideas on when the next BIS to ESM might be? The upcoming 20:14 appears to have been cancelled. ๐๐ ๐ปโโ๏ธ๐คฆ๐ปโโ๏ธ