@IrvineWelsh Hi, I know you probably get this a lot, but my Dads a huuuuge fan of yours! Would you be willing to do a personal message/autograph in a book if I sent it to you? Would be a perfect Christmas gift for him! Thank you
@Hermesparcels this is THREE days I’ve wasted now waiting for a collection but you’ve literally never had any intention of coming to collect!! I’ve been here all morning and no one has tried to collect. Reply to me !! It’s not even a delivery sort it out
@ac_lumley @Hermesparcels I’ve been waiting for a parcel to be collected on two occasions and apparently both times “no one was in “ and yet it thinks it’s been collected at the same time! No customer service available to
Speak to someone it’s a joke isn’t it
@ASOS_HeretoHelp dpd only tried to deliver my parcel twice and has sent it back to you now... even though I requested for the driver to leave it with any neighbour yesterday and no attempt was made. I needed the parcel for today
@lufthansa I’ve called numerous times &had no luck& it sounding like the line has cut off after you say the wait is half hour-1hr to even get through 10p per minute I dread to think what calling a different country phoneline would cost me waiting that long! Surely there must be a better way
@lufthansa And the voucher that’s offered is very unclear! I booked my holiday 3/3/20 and can’t see the dates I want for next year just yet, how do I know I’m not going to lose all my credit? Plus is it fair to transfer a bigger balance onto flights that will be cheaper ?
@lufthansa I’ve Been trying to get in touch for MONTHS now about a holiday that’s starting this Thursday! 2 of my flights were cancelled and I’m no longer going due to covid-19 but I’ve got no option to refund or rebook?? Can someone get back in touch !!
@MartinSLewis I booked a flight with @lufthansa 3/3/2020 for travel due this week, I’ve had no option of a refund or a clear path on how to rebook my flight, I’ve had no real correspondence from the airline and I’m worried I’m going to lose all my money. Can you help please