@TheZwergling Hi Cara. We appreciate you bringing this to our attention. Please send us a DM so we can assist you with your concern. Thank you. ^GR https://t.co/8vogt2aigY
@gerardokeefe We understand your frustration Gerard. We recommend reaching out to our customer care team using the number above. They're available 24/7 and will be happy to provide tailored assistance regarding your concern. Thank you. ^GR
@1_0drop We're sorry to hear about your issue. However, we’re unable to assist with account-specific details here.
Please connect with us through Secure Chat via our chatbot between 8:00 AM and 8:00 PM EST Monday to Friday, or call us at 1-888-826-4374. We’ll be happy to help! ^CB
@mr_mac_1 We appreciate you sharing additional info. Please contact us at 1-888-826-4374 so we can assist you further. Thank you! ^GR https://t.co/8vogt2aigY
@latanante26 For fraud, Tangerine doesn't have a fax number for customers to send fraud documents. Instead, we ask customers to contact our fraud team by phone at 1-888-826-4374 (24/7) as soon as possible. Thank you! ^EM
@TadpolesTaiol Hi there, we're really sorry to hear about your experience. Please send us a Private Message with more details so we can assist you further. Thank you! ^JA
@jr_travels Hi there. The QR code and app requirement is tied to our security and identity verification process, not because we don't want your business, but because we need to verify identities in a way that meets banking regulations and helps protect clients from fraud.
^FM
@pineapple_bear1 You can download a Void Cheque for your Savings Account by logging in to your Tangerine account, selecting your Savings Account, and choosing the option to view or download your Void Cheque. If you need further assistance, contact our Client Services team at 1-888-826-4374. ^EM
@BunnyVenom01 Hi Joe! We're really sorry to hear about your situation. Could you please give us a call at 1-888-826-4374 so we can assist you further? Thank you! ^JA
@U49624 If you send us a direct message, we’ll be able to provide more information about our escalation process and help you get further assistance if needed.
^FM
@U49624 For privacy and security reasons, we don’t have access to client profiles or account-specific details through our social media channel, so we’re unable to review transactions or notes here.
^FM
We’ve completed maintenance to https://t.co/6cI7ePBXWO and our Mobile Banking app, and both are now back up and running. Sorry for any inconvenience this may have caused.
Nous avons terminé la maintenance de https://t.co/6cI7ePBXWO et de l’appli bancaire mobile — tout est maintenant de retour à la normale. Nous sommes désolés des inconvénients que cela a pu vous causer.
https://t.co/6cI7ePBXWO et l’appli bancaire mobile sont en cours de maintenance. Nous travaillons fort pour améliorer votre expérience bancaire numérique et tout devrait revenir à la normale sous peu. Merci de votre patience !
https://t.co/6cI7ePBXWO and our Mobile Banking app are currently under maintenance. We’re working hard on improving your digital experience, and everything will be back up and running shortly. Thanks for your patience.