Tanvi

[Tanvi @tankurtarkar]

@Swiggy @SwiggyCares I have been trying to get a resolution on this missing and incorrect items that were delivered to me and wasted almost 1 hour and no resolution at all. My order #252925506171971

[Tanvi @tankurtarkar]

@SwiggyCares @SwiggyCares @Swiggy My order number 244644656129343

[Tanvi @tankurtarkar]

@Swiggy what kind of nonsense is your customer support AI?! I had ordered food almost 1 and 1/2 hours ago and absolutely no way I can contact a human support executive to updates about the delivery! Horrible experience!

[Tanvi @tankurtarkar]

@SwiggyCares @Swiggy @SwiggyCares I was finally able to get through your human agent after 2 hours of mental harassment from your chatbot and cancelled the order. Absolutely pathetic

[Tanvi @tankurtarkar]

@SwiggyCares what kind of nonsense is your customer support AI?! I had ordered food almost 1 and 1/2 hours ago and absolutely no way I can contact a human support executive to updates about the delivery! Horrible experience!

[Tanvi @tankurtarkar]

@Swiggy @Swiggy @SwiggyCares what is the point of this msg when there is no response even in a private msg

[Tanvi @tankurtarkar]

@SwiggyCares @Swiggy my order # 231415984429935 after long wait to get this order delivered. Paid premium amount & the resolution is 77rs coupon! What kind of scam is this ? I am just asking for what I have spent not for anything extra here! Full refund for the item

[Tanvi @tankurtarkar]

@Swiggy I have DMd you and waiting for a response

[Tanvi @tankurtarkar]

@SwiggyCares my order # 231415984429935 after long wait to get this order delivered. Paid premium amount & the resolution is 77rs coupon! What kind of scam is this ? I am just asking for what I have spent not for anything extra here! Full refund for the item

[Tanvi @tankurtarkar]

@SwiggyCares You can stop whatever you want “in future”! How are you solving the current problem at hand? Am I getting a refund?

[Tanvi @tankurtarkar]

@Swiggy @SwiggyCares after sending wrong items from what I ordered, no immediate response. Waste 24hrs and this is the resolution, is this a joke?!

[Tanvi @tankurtarkar]

@SwiggyCares How is that helping me? If I pay for an item which is not available and I get sent a different product without even asking me, why would I pay for an unwanted item? You either refund my money or send me an exact item I ordered!

[Tanvi @tankurtarkar]

@SwiggyCares @SwiggyCares my order ID is 199551624776563

[Tanvi @tankurtarkar]

@SwiggyCares I have reported an issue with my order and it was inadequate, can someone please assist me with my issue.

[Tanvi @tankurtarkar]

@DHLExpressIndia @DHLExpressIndia I have shared the necessary information via DM, hoping for a resolution soon.

[Tanvi @tankurtarkar]

@DHLExpressIndia i have been facing an error on your website for KYC and tried reaching the support team and there has been no call back or any sort of resolution about my problem. Could you please resolve this?!

[Tanvi @tankurtarkar]

@DHLGlobal i have been facing an error on your website for KYC and tried reaching the support team and there has been no call back or any sort of resolution about my problem. Could you please resolve this?!

[Tanvi @tankurtarkar]

@letsblinkit the customer service has gotten worse, I regret ordering from blinkit. One of the items I ordered is incorrect and the verification of this product wasn’t done nor could I speak to a customer support representative. Just disappointing