Tanu Thakkar

My life my rule | Option Trader | Stock Market Enthusiast | Co-founder The Synergy

[Tanu Thakkar @tanu_thakkar]

@JioCare @AkashMAmbani @JioCare It clearly means that your whole system is highly incompatible and failure to find the basic issue. It's been 2 days where I clearly shared the details which is noticeable in screenshot as well. Though you are still not able to find it.

[Tanu Thakkar @tanu_thakkar]

@AkashMAmbani @JioCare @reliancejio If there is anyone who is really sincere for the services you are getting paid, please resolve the issue at utmost priority as it is causing me damage and I'm really sincere for my business.

[Tanu Thakkar @tanu_thakkar]

@JioCare As expected again asking for contact details. Though it was already shared yesterday. Probably your team is only trained to get the details and business. Problems and issues of customers are out of your concern.

[Tanu Thakkar @tanu_thakkar]

@reliancejio @JioCare @AkashMAmbani on the top of that someone will reach me now to get my contact details and follow their SOP. However your SOPs does not ask you to resolve the issue first and inform the customer at least.

[Tanu Thakkar @tanu_thakkar]

@reliancejio @JioCare @AkashMAmbani Also I just called on your customer care and I got to know that Engineer visit is on hold. But why ? Do you guys really think that customer is a fool? No information, no communication and no solution for the issue.

[Tanu Thakkar @tanu_thakkar]

@reliancejio @JioCare @AkashMAmbani Today is the consecutively 3rd day when services are not up yet. Since yesterday Engineer is on the way itself, however hasn't reached to my place to solve the issue. Would like to ask he is coming from overseas hence he hasn't reached yet.

[WTF AI @Bazigarbt]

Message to Technical Analyst:

#Trump #stockmarketcrash

[Tanu Thakkar @tanu_thakkar]

@JioCare Also the SR was originally generated with the time slot of 10-11 AM for today. So now who has rescheduled it for later in evening? do you really care for customer time and money which is getting waste in your pathetic services?

[Tanu Thakkar @tanu_thakkar]

@JioCare @reliancejio Epitome of inefficiency has been proved by your team. 22nd June to27th June but services are not up yet. If you guys are not able to provide services and only able to provide apologies for inconvenience. Please say it loudly that we cant serve our customers.

[Tanu Thakkar @tanu_thakkar]

@JioCare Are you guys not efficient enough to understand the customer's concern or issue? I wrote the previous note to raise the concern that services are down for more than 2 days now and nobody is bothered to make them up and running.

[Tanu Thakkar @tanu_thakkar]

@JioCare Are you guys not efficient enough to understand the customer's concern or issue? I wrote the previous note to raise the concern that services are down for more than 2 days now and nobody is bothered to make them up and running.

[Tanu Thakkar @tanu_thakkar]

@JioCare @reliancejio Epitome of inefficiency has been proved by your team. 22nd June to27th June but services are not up yet. If you guys are not able to provide services and only able to provide apologies for inconvenience. Please say it loudly that we cant serve our customers.

[Tanu Thakkar @tanu_thakkar]

@TRAI @JioCare @reliancejio As a service provider Jio Fiber is not able to provide their services to me. I logged a SR on 22nd June for impacted services though none of them have even responded on that except apologies. I'm looking forward to see if TRAI can look into this matter

[Tanu Thakkar @tanu_thakkar]

@JioCare On top of that today itself, I got a message that Engineer will visit my place between 8 to 9. First of all answer me if this is your service time to solve the customer issues by visiting their premises.

[Tanu Thakkar @tanu_thakkar]

@JioCare Does your team really think that I or any customer should wait for 3 days to get the services up? I have been continuously trying to reach customer care, local team , but none of them is bothered about my concern. Do yo really think that I have that much of spare time?

[Tanu Thakkar @tanu_thakkar]

@JioCare 22nd June , I got a message that services are hampered in your area and will be up by 4 PM. I waited till 4 but nothing changed till now. I logged a SR on same day and got a reply that engineer will visit my premises on 25th.

[Tanu Thakkar @tanu_thakkar]

@JioCare In continuation to the previous post, Your customer support/local team/ application support everyone is only business centric. Once you get that business, does not matter whether customer is getting services or not.

[Tanu Thakkar @tanu_thakkar]

@JioCare This is to let you know that you have only kept your team name as "JioCare". In actual this team doesn't care about customer's issues and challenges. It's been 3 days Fiber service for my number is not working, though no one is bothered to take care of that.

[Tanveer Ikram @TanveerIkram]

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