Video games providers must treat consumers fairly.
Under EU consumer law consumers must be informed about the duration and conditions of a video game’s lifespan.
If the supply is stopped earlier than the contract states, players should be reimbursed.
'Stop Killing Games' has failed to secure new EU legislation despite having 1.3 million signatures
The EU says it “cannot propose a legal obligation” requiring publishers to keep games playable after they stop being sold commercially