@JioCare Now today she is saying thar ur request could not be cancelled.. i have to pay 8000 more to upgrade my plan to 300 mbps..
She will get it installed today 100%. And will refund the amount of previous devices. And will change my plan to 100 mpbs and refund balance too
@JioCare
Using Jio Fiber since 2019.
I have placed a relocation request, raised on 17th Oct.
No one has called yet for any help.
I have been waiting for last 1 week instead of repeated reminder
WORST SERVICE IN SONIPAT, Haryana FOR JIO FIBER.
REGISTERED No.- 8368478990
@JioCare In view of Mr Anuj met with an accident and device broken, no documents provided.
Ms Shruthi again told me toh pay for 6 months plan with new device and promises me to refund teh previous and cashback too.. and this time she said new engineer willl be allocated. Vipul assigned.
@JioCare No one came again.. I waited for 2 days..
She said engineer not responding to her calls even..
So i need not to worry.. she is cancelling the request and raising my all refund immediately..
And i will get my both payments within 72 hrs.
No details shared regarding refund request
@JioCare Shruthi Narwal..
Designated as ASM, Haryana..
Told me to pay this much for new device for air fiber connection.. and assigned a engineer mentioned in the chat.
Ensured for connection but conection was not done..
She said..
Engineer met an accident while coming to my place
@JioCare See the scam going on in name of jio air fiber connection.. shame on jio services . Just lootinh the common man.. with zero services and zero work being done.. if these employees are real, then they should be fired immediately with strict enquiry. contact me for complete details
@JioCare This reply i had got for 10 times for my last 3 request for same relocation which has been cancelled again and again without doing anything regarding it..
@JioCare Wats the audacity u people really have ??
Firstly u people torture customer with ur pathetic services .. mentally harassing someone who is been complaining about a small issue for last 2 weeks..
Rather than solving a problem..
U people do nothing except harassing normal persons
@JioCare I think.. there a big hole in communication dept between ur ground team at sonipat and ur jio care person reassuring me again and again regarding my request of relocation of jio fiber...
While ur ground team is doing NOTHING...
@JioCare Thanks u so much for failing yourself once again..
No one called me..
Still I am getting message of my service request being process successfully..
I wonder.. how u people are working even...
@JioCare I have got the message that my relocation request has been cancelled.. u people are making fun.. without callling customer.. u are cancelling request for 3rd time..
Please disconnect my jio fiber connection and refund my balance amount
@JioCare No call even today from any jio fiber member..
Installation time given was 10 am - 12 pm
Very pathetic condition of services.. and its very frustating
@JioCare I have raised another request for relocation today.
If jio team is done with harassment, kindly now fulfill this request as soon as possible..
@JioCare
Worst Service Ever Experienced by JIO
Relocation Request pending since 17th Oct 25
No one called till now from Juo team
Customer care called 5 times.. Everytime false reassurance that it will be solved today.
Total UNPROFESSIONAL ATTITUDE.
In Eldeco, Sec 19, Sonipat, HY