@svembu Hi Sir, This is Tarun head of Incubation from Ratan Tata Innovation hub, Govt of Andhra Pradesh. I would like to reach out to you officially to invite you to our hub and discuss a project via zoho one sir. I have tried reaching to multiple zoho leadership team but no luck
@MGMotorIn@MGSupportIndia@rajeev_chaba if you'll need help building an effective ERP system that can fix the VIN status after 18 months of continuous requests, do let me know. I can dump the car in the garbage instead of keeping in front of my yard! Such a disgrace owning an MG
@MGMotorIn@rajeev_chaba@MGSupportIndia It's just been too long to fix an ERP issue & if you'll don't know how to fix it, please shut down the company & stop fooling your customers. I have spent more than 100 hrs trying to seek help and not a single person knows how to fix this
Dear MG, I am still stranded with a broken car that has almost all the sensors malfunctioning and a broken AC. I got a call from MG Pulse, MG Goa team and no one has been able to rectify the issue. I lost 2 years of warranty. @rajeev_chaba@MGMotorIn@MGSupportIndia
@MGSupportIndia I have connected with MG Goa, Chennai and Mg pulse team and they all get my information for the nth time and still no response! I am upholding my dignity and not getting stressed but my health has been affected because of all the hassles and no effective support from the MG side
@MGSupportIndia Update after 15 days: I regret to inform and make this a formal notice from my end that I will be suing MG and it's management for wasting my time and not standing up to its promise of delivering it's services and up keeping the warranty support!
@MGSupportIndia Why don't you @MGMotorIn@MGSupportIndia@rajeev_chaba please give me a specific date of solving a simple ERP problem. I have lost 1.5 years of warranty period during this time frame as well. I am officially making a record of this statement to file a consumer notice.
@MGSupportIndia Status update: Today is the 40th day I have been talking with pulse team & have been getting the same response! We will raise a complaint & call back within 24hrs. Tomorrow it's going to be the same story time again! I have lost hours of time trying to empathise and sympathise
@MGSupportIndia Also who will compensate the loss of warrenty for the last one year time lost in all this shenanigans! @rajeev_chaba@MGSupportIndia I cannot be more frustrated that this just by owning an MG. Should have gone with my usual creata option, lesson hard learnt.
@MGSupportIndia Dear team,
After one month of trying to explain the issue with MG Pulse team, still no development from MGs side. I sincerely am asking who's mistake is it if the service centre cannot service my car because of an issue in MGs ERP system (VIN status is in trade in mode)?