@haven I have, I wasn’t offered adequate compensation. I’m currently waiting for a manager to contact me. For anyone booking with Haven they don’t tell you which facilities are open and which are closed so beware!
@haven not taking my complaint seriously-waitng for a manager to reply now as the person dealing told me to seek 3rd party advice to take things further?Great service! so disappointed that we were not told what was closed&what was open for stay and play-we even came home early ☹️