Dear @Starbucks,
What the fuck did you do to the chai?! It’s watery, flat, and completely missing that bold spice. This isn’t an upgrade — it’s undrinkable.
Change it back. You just lost a very loyal customer.
PSA: When you inquire with a business, a real person is taking time to respond.
You’re not obligated to book — but ghosting after getting info is discouraging. A simple “thank you” or “not right now” goes a long way.
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