Tanjot Bhatia

Challenge Accepted!

[Tanjot Bhatia @tbhatia]

@ZeptoNow did it again. Wrong product delivered. Another product completely unusable. Customer service's reply -
"Upon reviewing the details, it has been verified by the seller that the item was delivered are as per the order."

Losing all creditability now. Won't be using Zepto

[Tanjot Bhatia @tbhatia]

@ZeptoNow Congrats on the new customer service policy of not taking responsibility for your own products. I was delivered a stale rotten product. Customer said it's our service policy to not offer refunds. You have lost a customer and I'll be going to consumer forum. Thanks 🙏

[Tanjot Bhatia @tbhatia]

@ZeptoNow Every morning I order a coconut and bread. And every morning the bread gets squished by the coconut during transport as they're kept in the same packet. Drivers say "Maine pack nahin kiya tha". I end up either getting a refund or a replacement.

[Tanjot Bhatia @tbhatia]

@OneCardHelp @GetOneCardIN My OneCard is being used for fraud. I tried to get in touch with Customer service via phone - call disconnects before transferring to a person. I emailed - no one replied back. What am I supposed to do?

[Tanjot Bhatia @tbhatia]

@ZeptoNow has the best math.

[Tanjot Bhatia @tbhatia]

Hi @WestsideStores - I ordered t-shirt and received pants. I contacted customer service - they said to return pants in store and order t-shirt again online. Did that.

Now the second time the wrong item was sent :) What should I do now?

[Tanjot Bhatia @tbhatia]

I bought Mi Air Purifier - got a "motor error" after one year. Mi is saying that it's a "non-serviceable" device if out of warranty. Meaning - throw it away. Even went for outside repair & electrician said that the spare parts are not available. So don't buy Mi. @MiIndiaSupport

[Tanjot Bhatia @tbhatia]

@MiIndiaSupport I've already sent a DM. If there's no resolution - then will have to file a consumer forum.

[Tanjot Bhatia @tbhatia]

I own Mi Air Purifier. Getting a "Motor Error". It's out of warranty. Support is saying that it's not repairable - neither any spare parts are available. Please buy a new purifier. How is this legal? @MiIndiaSupport @GoI_MeitY @MiIndiaFC

[Tanjot Bhatia @tbhatia]

@MiIndiaSupport Sent a DM. If resolution is not done, then will have to file a case in consumer forum

[Tanjot Bhatia @tbhatia]

My phone was stolen. Thieves used my SIM to log on to multiple financial apps via OTP. Now I have replacement SIM but they are still logged in. How do I find all the apps that they are logged into? @reliancejio @odfchelpdesk @DgpChdPolice

[Tanjot Bhatia @tbhatia]

My phone was stolen. Within 2 hours, they authenticated aadhaar from a different device and enabled UPI transactions. Even after I got the sim replaced, they made more transactions on UPI on my account. How's this possible? What to do? @UPI_NPCI @UIDAI @Aadhaar_Care @AxisBank

[Tanjot Bhatia @tbhatia]

@trafficchd @ssptfcchd our own CTU bus is modified with epileptic lights

[Tanjot Bhatia @tbhatia]

@SwiggyCares Have been DMing since yesterday. No resolution so far. Please share a number that I can call.

[Tanjot Bhatia @tbhatia]

@Swiggy @SwiggyCares For my order, manager customer support promised a full refund and a coupon. Then no refund was received. Now your support is saying we have given the coupon - will not give any monetary refund. Quite an interesting tactic. Deserves consumer forum complaint.

[Tanjot Bhatia @tbhatia]

@SwiggyCares Thank you - awaiting resolution

[Tanjot Bhatia @tbhatia]

@rohitisb Sir - been trying to get a resolution for Swiggy food. Seems like have tried all channels but have failed to speak to a real person. Hoping you can help out. Thanks!

[Tanjot Bhatia @tbhatia]

@swiggytm I have sent you a DM. Awaiting reply and a number that I can reach. Your email support is increasingly frustrating as they keep repeating the same information.

[Tanjot Bhatia @tbhatia]

@SwiggyCares Is there a phone number I can call? The regular customer shuts off saying there's no active order. I need to escalate this matter to the right people. Order number - 213105219087809. Manager confirmed a full refund but now the email support keeps giving coupons which I don't need