aka the Black Storm Trooper/BST. A man of mystery, hotel snob & frequent flyer, one that educates & motivates. I like to tell it as I perceive it & keep it real
Good job @SouthwestAir you finally got something right with all of these changes. Now let’s get priority for unloading of baggage, and bag tags to identify your A-Listers!
@SouthwestAir I thought assigned seats and board groups was supposed to speed up the boarding process, yet it has taken damn near an hour for LAC to BNA
@SouthwestAir do you all know the new rules or just making them up as you go? So you change my seat and now you are claiming only rows 1-3 and Exit Row get group 1. This A-List preferred is getting closer to @united every flight. At least they value loyalty and status!
@SouthwestAir are you determined to alienate and run off all of your loyal customers?!? A-List preferred that picked my seat during booking, logged in tonight to see my seat had been changed. If I had more time I would have canceled the flight, to @united.
@aparsons1127@SouthwestAir@Delta@united I was, glad it worked our for you. We finally left Milwaukee at 8:00, then it took them an hour to get bags off at Midway.
Another day another @SouthwestAir shitshow! BNA to MSW took a path that went over Louisville, to Cincinnati, back west to St Louis, now we are flying aways from Chicago back towards St. Louis. I hear @Delta and @united calling for me!
Over the many years I have been loyal to @SouthwestAir today may be the worst experience ever! No transparency, no communication, nothing but excuses and asking passenger to be patient when we are powerless! This A-List Preferred is very disgruntled!
@SouthwestAir help me understand how a diverted flight that arrived 30 min after SWA #1147 also diverted is boarding to leave for MDW before our flight!
@SouthwestAir flights like WN1137 MCO to BNA are pushing this A-List preferred closer and closer to @Delta and @united. Terrible service and excuses isn’t the answer when your new model is extorting your loyal longtime customers
@SouthwestAir@SWA flight WN1147 has been a circus. Boarding started late (the flight crew coming from another gate had to get their Starbucks instead of getting to work on time. The we sit on the runway for 20 minutes before departing, now sitting on runway at BNA.
@SWA flight WN1147 has been a circus. Boarding started late (the flight crew coming from another gate had to get their Starbucks instead of getting to work on time. The we sit on the runway for 20 minutes before departing, now sitting for another 20 min (and counting) at BNA
@swa really got us sitting on the plane for nearly an hour at BWI waiting on another plane to arrive. Funny, that never seems to happen when I am on the late arriving flight. They are really trying to push loyal passengers to @Delta or @united
@SouthwestAir you are really testing my loyalty! On agent a check-in, all the changes recently. @united is looking better & better to this A-List preferred