@wmata@wmataGM shout out to your conductor driving the train at 17:50 today with car 7555. They really brought kindness and heartfelt messages to the ride
@AmericanAir Love when they tell you to file a complaint to get compensation and then when you do the only response is essentially: “thanks for your message we’ll look at how to do better” and send no reply despite my follow up email. American customer service is truly among the worst
@AmericanAir Maybe you can tell me why you had us board an incoming plane that was already delayed for mechanical issues, have us sit at the gate for an hour in sweltering heat and then decide to deplane us
@TimSweeneyEpic any chance you have any part/full time jobs with 130 of Chatham for an environmental lawyer/policy person who really wants to get back involved in conservation?
@wmata the red line continues to be overpacked to the point there it’s getting dangerous every morning. Please run more 8 car trains into the city more regularly
@wmata We need more on the redline from 830-900, everyday these trains are overpacked. You guys put up a sign saying Noma is the highest increased ridership station and now we have 6 car trains leasing people to push others on to make themselves fit
@wmataGM@wmata Appreciate the cc tap and the increased number of trains. But would really like to see better updates on when there are delays day to day, and better updates in the app.