Travis Lehman

Kiwi American, always keen to tackle a new challenge. Prefers teaming with friends to flying solo. Will buy the first round

[Travis Lehman @tdotlehman]

@tma2112 do work bro, you'll beat this #travisstrong

[Travis Lehman @tdotlehman]

@GeorgiaPower how long is the outage expected for 340 Sutherland place NE Atlanta?

[Travis Lehman @tdotlehman]

@VirginAmerica 45 min and counting without being helped. There have been ZERO agents helping a line of 200 people for the last 10 minutes

[Travis Lehman @tdotlehman]

@VirginAmerica Thought you guys were better than other airlines in terms of customer service. Turns out it's all flash and mood lighting

[Travis Lehman @tdotlehman]

@VirginAmerica Your "help" phone line is turning us away

[Travis Lehman @tdotlehman]

@VirginAmerica Allocate more resources to solving this problem. Just increased to 2 desk agents helping >200 frustrated, tired customers

[Travis Lehman @tdotlehman]

@VirginAmerica Not good enough. Your employees shouldn't be lying to stranded passengers

[Travis Lehman @tdotlehman]

@VirginAmerica cancelled the last flight to SFO and I want my hotel voucher

[Travis Lehman @tdotlehman]

@VirginAmerica why are your employees lying to us and telling us there are 6 employees at the ticket counter (only 1)

[Travis Lehman @tdotlehman]

@JeffBezos support @TextMindRight providing mental health coaching over text message to youth with trauma https://t.co/eNtL5OpSJL

[Travis Lehman @tdotlehman]

@NortonAngus let me know when you next stop through SF, would be great to grab a coffee or beer

[Travis Lehman @tdotlehman]

@NortonAngus what's your next move? Hope all is well

[Travis Lehman @tdotlehman]

He did and it was incredible https://t.co/jOdkopmp6z

[Travis Lehman @tdotlehman]

@united customer service is terrible. Still owe me $6500. Hide behind automated messages and depend on people not following up #fraud

[Travis Lehman @tdotlehman]

Literally the worst customer experience I have ever had. @united has lost a lifelong customer, and I urge everyone I meet not to fly @united

[Travis Lehman @tdotlehman]

how surprising. After @united promises me on Saturday their refund team will reach out on Monday, they don't #overcharge #fraud #theft

[Travis Lehman @tdotlehman]

@united they said they would reimburse the expense and it would take 7 days. 2 weeks later they haven't followed up or refunded me #fraud

[Travis Lehman @tdotlehman]

@united I had to notice this #fraudulent charge in my credit card statement and chase them down. Called them 2 weeks ago to resolve it

[Travis Lehman @tdotlehman]

@united they charged me $6500 for a one-time pass to the @united lounge in Tokyo (price was actually $59) #terribleexperience #fraud

[Travis Lehman @tdotlehman]

@united has to have some of the worst customer service of any of the major airlines