Customer service team

[Customer service team @TeamNewsCs]

Hello there! Our sincere apologies for the inconveniences caused, we would like to look closer into your case. Kindly share your reachable phone number for further engagement

[Emilyyy💫 @Emily08396878]

@boohoo_cshelp paid £9.99 for premier express next day delivery, the item arrived 4 days later. I’ve sent a complaint email with no response. Will I be refunded for the item and delivery given it didn’t arrive next day?

[Customer service team @TeamNewsCs]

Hello there! Our sincere apologies for the inconveniences caused, we would like to look closer into your case. Kindly share your reachable phone number for further engagement

[Robert Owen @Rowen1980]

@boohoo would appreciate a reply please explain why you don’t have a phone number, and why your second attempt of supplying me a ceramic bbq has been a disaster, totally and utterly smashed. I have emailed, I have tried to use your useless Bot. I want a refund.

[Customer service team @TeamNewsCs]

Hello there! Our sincere apologies for the inconveniences caused, we would like to look closer into your case. Kindly share your reachable phone number for further engagement

[krystal🌇 @godsakebradley]

@boohoo_cshelp @boohoo I have a gift card that has a 24 month expiry date but I cannot redeem it on the app. FAQs say to contact customer service but they have just told me that my gift card has expired even though it hasn’t. Please can you resolve this

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Claire Davies @ClaireClairem28]

@boohoo_cshelp @boohoo. Absolutely ridiculous service! Payment for order has been taken twice yet you refuse to acknowledge this...keep saying it has been refunded! Items have gone back but I only have 1 refund!!

[Pauline Daniel @Pauline3920]

@boohoo such shoddy customer service! You tell me to Dm with my issue but your DMs are closed. I just want a refund on the incorrect items you sent.

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Pauline Daniel @Pauline3920]

@boohoo such shoddy customer service! You tell me to Dm with my issue but your DMs are closed. I just want a refund on the incorrect items you sent.

[colleen @lifeofcola]

I don’t know why I bother still buying from @boohoo they are thievesssssss

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[colleen @lifeofcola]

I don’t know why I bother still buying from @boohoo they are thievesssssss

[waldah💕 @waldahx]

@boohoo I am so frustrated with the handling of my order placed on 19th May. The est. delivery datwas 24May, which has passed, and it has now been nearly 10 days with no delivery. DPD have confirmed the parcel was returned to you, there has been no update & the order isn’t resent

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[waldah💕 @waldahx]

@boohoo I am so frustrated with the handling of my order placed on 19th May. The est. delivery datwas 24May, which has passed, and it has now been nearly 10 days with no delivery. DPD have confirmed the parcel was returned to you, there has been no update & the order isn’t resent

[Customer service team @TeamNewsCs]

We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT

[м ι J ạ и © @ItsMijan]

@boohooMAN I made a return last week and can see it’s been delivered back to you. I’ve not had an update yet on refund. Please can someone kindly advise. Ref is MUK130724269. I wait to hear from someone soon. Thanks.

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[м ι J ạ и © @ItsMijan]

@boohooMAN I made a return last week and can see it’s been delivered back to you. I’ve not had an update yet on refund. Please can someone kindly advise. Ref is MUK130724269. I wait to hear from someone soon. Thanks.

[Keith👑 @1kgcloud9]

@boohooMAN ordering suits for work should not be this difficult

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Keith👑 @1kgcloud9]

@boohooMAN ordering suits for work should not be this difficult

[Daniela K-P @Daniela_K_P]

@boohooMAN Instead of jeans I received a tshirt and it is proving difficult to get some answers on messangers from your team. Could you help pls?

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Daniela K-P @Daniela_K_P]

@boohooMAN Instead of jeans I received a tshirt and it is proving difficult to get some answers on messangers from your team. Could you help pls?

[James maynard @Maynard_JR91]

@boohoo why does an item being delivered in this condition not constitute for a return please?

Order number UK1128280268

Love club heart print oversized t shirt

[Customer service team @TeamNewsCs]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[James maynard @Maynard_JR91]

@boohoo why does an item being delivered in this condition not constitute for a return please?

Order number UK1128280268

Love club heart print oversized t shirt

[RealTalk @Keepz_itReal]

@boohoo are FXXKING THIEVES TOOK MY ROYALTY MONEY THEN LOGGED ME OUT AND NOW I CANNOT LOG BACK IN BECAUSE THEIR FXXKING LINK WONT SEND TO MY EMAIL TO RESET PASSWORD, WHICH THEY TOLD ME I HAD TO DO RATHER THAN USE MY PREVIOUS PASSWORD.
FXXKING FRAUDS!!