Tripti Singhal

[Tripti Singhal @teawithtripti]

@Flipkart @Hitachi @flipkartsupport What exactly is a customer supposed to do after paying full price for a defective product?
Requesting consumer authorities and forums to take note of such practices where customers are left helpless despite reporting issues within the refund period.

@jagograhakjago @consaff

[Tripti Singhal @teawithtripti]

Bought a brand new Hitachi AC from @Flipkart and received a Dead on Arrival piece.

No resolution till now — just blame shifting between @Flipkart and @HitachiIndia. Resolution date moved from 26 May to 27 May without any action.

Pathetic customer service
#flipkart #hitachi

[Tripti Singhal @teawithtripti]

@Flipkart Please check DM regarding my defective Hitachi AC order (Order ID: ODXXXXX0191671686100).

@Hitachi Hitachi service complaint (Call No. 26052400050) was closed without any resolution.
@flipkartsupport @hitachi
#customerharassment #defectiveproduct #aftersalesservice