ROYAL ENFIELD HIMALAYAN 450: BUILT FOR ADVENTURE. NOT FOR STOPPING? π€‘
Dear @royalenfield,
Our 3-month-old Himalayan 450's FRONT BRAKE JAMMED ON A HIGHWAY while returning from Bir Billing. π¨
Your authorised service centre in Ropar identified a caliper issue, made an interim fix and strongly recommended replacing the ENTIRE brake assembly under warranty.
Then began the real adventure at Sukhdev Automobiles, Patiala:
π Day 1: "Part will arrive in 10 days."
π Day 10: "Oops, we FORGOT to order it!"
π Weeks later: "It'll take 2β3 MONTHS. Just accept one small part instead."
The complete assembly STILL hasn't been ordered!
Two authorised centres. Two different solutions. One motorcycle we no longer trust to ride.
@royalenfield, we bought an adventure motorcycle, not a subscription to endless warranty follow-ups.
Fix the brakes. Fix the service. Restore our trust.
Fellow RE owners, have you experienced something similar? π
#RoyalEnfield #Himalayan450 #BrakeFailure #MotorcycleSafety #RoyalEnfieldIndia #CustomerService
@royalenfield Royal Enfield sells us the freedom to explore.
Its service network gave us the freedom to explore endless warranty follow-ups.
@royalenfield, please fix our motorcycle before selling us another adventure.
Himalayan owners, have you faced something similar?
10/10
Dear @royalenfield, two brothers bought two bikes 3 months ago: a Super Meteor 650 & Himalayan 450.
One gave us memories. The other gave us a FRONT BRAKE that JAMMED on a highway.
Somehow, your after-sales service made it even worse.
Buckle up. π§΅
1/10
@royalenfield Dear @royalenfield,
We don't need another Sorry for the inconvenience.
We need:
1. Root-cause investigation.
2. Proper warranty repair.
3. Written parts & delivery timeline.
4. Verified brake safety.
Can someone take ownership before we lose all faith in your service network?
@letsblinkit@deepigoyal please give an option in the Blinkit app as a preference that I am ok with delayed delivery for my orders as long as the rider drives safe. If I need an order urgently then I can opt in for the 10 min delivery. Not everything needs to come in 10 mins
In a nutshell, the humble shoe has evolved from a simple protective covering to an expression of personal style and technological marvel. Weβve truly stepped up our shoe game over the centuries! ππ
#ShoeHistory#EvolutionOfShoes