@zeptocares As discussed on call, if these charges are not dropped soon, I’ll simply delete the app! If you want to retain an old regular customer, please remove these nonsensical charges
@ZeptoNow@zeptocares What is this massive handling charge levied on my order? I checked and this is only for my specific order! Remove this or I'II never ever use your app again! No other quick delivery service does this! So disappointed
@Shreyash8696@ZeptoNow If @ZeptoNow refuses to resolve it, you can escalate through India’s National Consumer Helpline (NCH). This is particularly useful if the product was delivered with an unreasonably short shelf life or if Zepto’s advertised/product-page information indicated a longer shelf life.
@SwiggyCares@Swiggy I had ordered Noice Hummus on 1st June, it has an expiration date of 13th june yet its puffed up in the fridge. I contacted customer care and they suggested to drop a mail and when I did, I got a mail back that recipient mail box is full! #239258861067115
@AxisBankSupport My wife got an Axis flipkart credit card over a month ago, she was supposed to get vouchers as welcome benefits (post her first transaction) which are still not sent yet! Please check this asap!
Booked a Rapido. Driver called:
“Bhaiya, extra dena hoga.”
Booked an Uber:
“Bhaiya, fare bahut kam hai.”
Then why did you accept the ride?
Booked an Ola:
Driver confirmed, then cancelled after 5 minutes.
The entire taxi aggregator system in India is a mess. There is not a single app that feels customer-centric. Half the cars are poorly maintained, drivers keep negotiating outside the app, and cancellations are normalised.
Once someone travels to places like Dubai or parts of Southeast Asia, they realise how far behind our basic service standards are.