Phil Ice

CLO Analytikus. Learning analytics, eLearning, and emerging tech are my passion.

[Phil Ice @technostats]

@Walmart - this is the worst customer service imaginable. Sam Walton said there is no such this as a problem - just opportunities. Well you have an opportunity here. Make this right!!!!!!!!

[Phil Ice @technostats]

Incredibly bad customer service with @walmart Placed an order for delivery. Notified that it left the store and then 30 minutes later get notified that it could not be delivered. Call @walmart for assistance. Local store gives me 800 num. Cant talk to a human

[Phil Ice @technostats]

@Cabelas I have had a package waiting for pickup at one of your facilities since Monday. Counting on it for a Christmas delivery. I went on your Live Chat today to inquire about status. The rep pastes a canned reply about not being responsible for shipping. Great Service!!!

[Phil Ice @technostats]

Check out my latest article: The Great Resignation, Proficiencies, Ingrained HR Practices, and Calling BS https://t.co/CeF6J21RJO via @LinkedIn

[Phil Ice @technostats]

@1800flowers - your customer service is terrible. I had an order that was supposed to be delivered Friday. Still not there. Twice your representatives have lied to me about when they will finally be delivered. Is this how you treat all of your customers? This is not acceptable.

[Phil Ice @technostats]

@DanVenedam Institutions must start using data driven approaches to triage and predict COVID spread. $910 per student is not a sustainable cost for any university.

[Dan Venedam @DanVenedam]

"The per-student cost over an 80-day semester of implementing "the preferred screening strategy" -- a test with 70 percent sensitivity every one, two or seven days depending on the rate of transmission -- were $910, $470 or $120 respectively"
https://t.co/5bk7ovNCb4 #HigherEd

[Phil Ice @technostats]

Higher Ed is facing a crisis unlike any other in its history. COVID threatens to change the landscape dramatically, yet few institutions are taking the actions needed to survive.
https://t.co/nnJF6dldpd

[Phil Ice @technostats]

The article is worth a read. The part about mostly online was expected. The real eye-popper is that Harvard is looking at a $750m shortfall this coming academic year. Even a fraction of that will send many institutions into insolvency. https://t.co/9zqXmHZj03

[Phil Ice @technostats]

If Purdue has to do this to reopen, I suspect the situation for many institutions is much more dire than they are broadcasting. https://t.co/UTPp3WbahI

[Phil Ice @technostats]

Extremely happy that Analytikus was chosen as one of the 100 most innovative EdTech companies in LatAM! Thank you HolonIQ! And a special thanks to all our partners, the universities and institutions that have trusted us as a strategic partner.

[Phil Ice @technostats]

https://t.co/CKp8fGqZ81

[Phil Ice @technostats]

As online meetings become the norm, this awesome use of AI is a tremendous add for MS Teams.
#onlinelearning #microsoft #AI
https://t.co/KdM7ZSnRSL

[Phil Ice @technostats]

https://t.co/0zVQ4rDaSP

[Phil Ice @technostats]

https://t.co/j0fyQrs6eO

[Phil Ice @technostats]

The COVID-19 crisis has altered our world in dramatic ways and is likely to continue to do so for many months. \Analytikus and BCW Global have partnered to create a dashboard that tracks COVID-19 and provides access to historical data and trends. https://t.co/yEYP9SfmVw

[Phil Ice @technostats]

A little humor.... bit we all know this has to be happening right now https://t.co/TDCaPcpuaM

[Phil Ice @technostats]

White House’s 29,000 coronavirus papers will be fed to AI experts for analysis

https://t.co/GqsGOErHIF

[Phil Ice @technostats]

CNN: School closures of 8 weeks or more may better mitigate coronavirus spread, CDC says.
https://t.co/1fy0Jniax2

via @GoogleNews

[Phil Ice @technostats]

COVID-ED: Never Let a Crisis go to Waste https://t.co/jbV06pxStm

#COVIDED #OnlineLearning #LearningAnalytics #CognitiveMining