Day 72: @LGIndia Has now magically gotten records that show my fridge is working properly, without sending any engineer. Whereas the issue was dents on the body after unboxing. @VijaySales is completely absconding from responsibility/accountability. Absolute unprofessionalism 👎🏻
Day 23: @VijaySales Thanks for pasting the same message repeatedly for 20 days. Not a single customer support executive has called me for 2 MONTHS & you continue to refuse accountability or provide an agreeable solution. Ultimately, legal action will finally wake you up. @LGIndia
@LGIndia@LGIndia Request your escalation team to contact me. Stop wasting everyone’s time by repeating the same messages with incorrect facts. If this isn’t done, I will proceed with legal intervention, as that is my only option. The last year’s worth of escalation will be included.
@VijaySales@VijaySales We hope you know the truth about what your Sector 29 manager is doing in the name of sale. What conditions & terms he accepted during sale and how he has completely taken a 360 degree u-turn on accountability, along with you. You still have the chance to resolve this.
@VijaySales@dilip1876@sony_india Don’t trust @VijaySales. Their brand team is non existent. There is no customer support. There is NO AFTER SALES SERVICE. They can’t even call their customers to resolve grievances. Their managers lie and they protect their staff and not the customers. Check my profile and see.
@VijaySales@LGIndia after sales is horrible too. Their stock at @VijaySales for the model we were purchasing was defective / scratched when unboxed. Retail boxes were dented & torn. Both companies have NOT contacted me since May 2026. WORST after sales & REFUND / RESOLUTION NOT PROVIDED.
@VijaySales Please don’t buy anything from @VijaySales. My personal experience of buying a 60K fridge has been HELLISH. Their customer service team is non existent, their managers LIE to make the sale. Zero after sales service support or accountability if item is defective. Excellent liars.
@VijaySales@LGIndia@VijaySales As usual, apart from selling defective and damaged products—your team is successfully lying openly on social media platforms. Your manager has ruined our experience and now you are holding our refund against our will. Complete harrassment and abuse of the customer.
Day 77: Absolutely ZERO accountability being shown by @LGIndia and @VijaySales. Cannot believe that this is the state of affairs. Despite multiple escalations, both companies are asleep. Not one attempt at calling the customer to understand the grievance. Peak Unprofessionalism!
Day 40: No call from @VijaySales. No call from @LGIndia. Please avoid buying from Vijay Sales and LG altogether as their customer service is NON EXISTENT. Apparently Vijay Sales and their own manager’s assurance are lost on them. Despite my written / verbal agreement and comms.
@LGIndia@LGIndia - I think your entire team wants to drag this case and make me escalate it till 2027. How long does it take for your team to call a customer? Peak unprofessionalism and absolutely horrible customer service. Despite so many escalations—ZERO accountability. Why?
Day 70: Zero contact from @VijaySales or @LGIndia. Despite the escalation, both have chosen to not contact me. It’s ridiculous to see how unprofessional they are. No customer grievance accountability. Complete harrasment and twisting of facts. @BandBajaateRaho@jagograhakjago
Day 23: @VijaySales Thanks for pasting the same message repeatedly for 20 days. Not a single customer support executive has called me for 2 MONTHS & you continue to refuse accountability or provide an agreeable solution. Ultimately, legal action will finally wake you up. @LGIndia
@LGIndia@LGIndia On one side you say the investigation is on-going. But there’s a different story happening in your DMs. How can you post two conflicting messages socially—which present a stark contradictory narrative? Shouldn’t your escalation department CALL ME? It’s been 70+ days!
@VijaySales@LGIndia@VijaySales Lying on social media and forcing a unilateral “resolution” based on your brand team doesn’t constitute the matter being reviewed. Your team has not called me despite my repeated attempts to mutually close this case in good faith with a 2 year AMC proposal. Wake up.
Day 72: @LGIndia Has now magically gotten records that show my fridge is working properly, without sending any engineer. Whereas the issue was dents on the body after unboxing. @VijaySales is completely absconding from responsibility/accountability. Absolute unprofessionalism 👎🏻
Day 23: @VijaySales Thanks for pasting the same message repeatedly for 20 days. Not a single customer support executive has called me for 2 MONTHS & you continue to refuse accountability or provide an agreeable solution. Ultimately, legal action will finally wake you up. @LGIndia
@VijaySales@bmadhani2@VijaySales Lying on social media and forcing a unilateral “resolution” based on your brand team doesn’t constitute the matter being reviewed. Your team has not called me despite my repeated attempts to mutually close this case in good faith with a 2 year AMC proposal. Wake up.
@VijaySales@LGIndia@BandBajaateRaho@jagograhakjago@VijaySales Lying on social media and forcing a unilateral “resolution” based on your brand team doesn’t constitute the matter being reviewed. Your team has not called me despite my repeated attempts to mutually close this case in good faith with a 2 year AMC proposal. Wake up.
@VijaySales@VijaySales Lying on social media and forcing a unilateral “resolution” based on your brand team doesn’t constitute the matter being reviewed. Your team has not called me despite my repeated attempts to mutually close this case in good faith with a 2 year AMC proposal. Wake up.
@VijaySales@bmadhani2@VijaySales Lying on social media and forcing a unilateral “resolution” based on your brand team doesn’t constitute the matter being reviewed. Your team has not called me despite my repeated attempts to mutually close this case in good faith with a 2 year AMC proposal. Wake up.
@VijaySales@SLunkad88600@VijaySales Your brand team needs to call me to UNDERSTAND my grievance. Either provide the full refund or accept the 2 year AMC proposal. This was discussed with your Sector 29 manager. Your neglect shows how you treat your customers. Zero accountability.
@VijaySales@bmadhani2@VijaySales Stop lying. If my concern had been addressed? Your after sales service team would have called me by now, understood what chaos your Sector 29 manager made us go through, and resolved the case purely on the merits. But, you clearly choose to ignore customer grievances
@VijaySales@bmadhani2@VijaySales Stop lying. If my concern had been addressed? Your after sales service team would have called me by now, understood what chaos your Sector 29 manager made us go through, and resolved the case purely on the merits. But, you clearly choose to ignore customer grievances.
@VijaySales@SLunkad88600@VijaySales Same copy / pasted paragraph. Your after sales service is non existent, your Sector 29 manager has lied to us, & your so called brand team’s resolution is to benefit you and remove accountability. You are in violation of the Consumer Protection Act, 2019. Wake up.