pathetic experience even my order which was supposed to be delivered on 3rd September which was a birthday gift is yet to be delivered and when i try to contact anyone no one seems to be bothered
The delivery guy called 2 days to ask the loc but never showedup @fnp_support
(6/6)
I’ve escalated this internally, but posting publicly now due to inaction.
@CromaRetail@TataCompanies@jagograhakjago@consaff
Please intervene before I’m forced to take this to consumer court.
(1/6)
Bought an HP laptop from @cromaretail (Connaught Place, Delhi) on 15 Dec. I was pushed into buying insurance despite clearly saying I didn’t want it. Was assured everything is covered and no extra charges during claim. That turned out to be false.
(5/6)
This experience has ensured I’ll never buy from Croma again, even if it costs more elsewhere.
Being misled, delayed, and spoken to disrespectfully as a customer is not acceptable.