@BoseService@BoseUK this is getting ridiculous, I have been in touch with lots of people from Bose by email and text and not one has been able to help. I keep ending up in a service website that refers to to a link that doesn’t exist or to call the number that says office is closed
@BoseUK I have been trying to contact you support centre since 9am this morning but it keeps saying it’s closed? I have tried the WhatsApp messaging system which instructs me to call the support centre, which opens at 9am.
I can’t seem to get through to anyone? Could you help
@VirginAtlantic Hi Virgin, currently waiting for over an hour for the bags due to lack of staff. My partner is waiting in the drop off car park building charges, would you at least cover the extra cost of this.
@Collinson hi I’m waiting for my 24 hr PCR test result. I need it back as it’s been over 24 hours and I fly out in the morning. No response from the bot or WhatsApp
@HSBC_UK hi, I have gone onto my App and I’ve noticed that my credit card has disappeared from my list of accounts, is there any reason for this? I used to be able to pay it off directly in the move money tab and it’s gone from there as well?
@JohnLewisRetail And that my laptop could be here tomorrow, if not then Friday. It’s unacceptable customer service when JL forget to collect the laptop then can’t tell me when it will be delivered.
@JohnLewisRetail I bought a laptop off you in January last year, I have had nothing but issue after issue with it and your customer service has not lived up to you reputation. Firstly it arrived as an empty box and it took a few days to be resolved. Secondly the keyboard stopped
@JohnLewisRetail Hello Trisha, I have spent most of the afternoon trying to get back in touch with the customer relations manager who called me yesterday and told me the laptop would be back by today. After 3 attempts I have been told that the senior customer relations managers aren’t in today.
@JohnLewisRetail Hello again @JohnLewisRetail, for your info, your customer relations agent called me yesterday to advise me that my laptop would be delivered yesterday or today, I have been waiting & now receive news it will be delivered tomorrow instead. I have come to expect nothing less
@JohnLewisRetail I have received my customer relations call & feel even more fobbed off then I was before. But it’s nice to know you are going to take my comments & see if they can be used in training and that my laptop will be returned after it’s 3rd repair in 12 months either today or tomorrow