Tänase #patsiendiohutuse päeva puhul küsime #PärnuHaiglas patsientidelt nende kogemust, jagame infot kuidas ennast kaitsta ning loomulikult kaunistame Haiglat oranžiga! #wpsd#wpsd24
The change challenges we face are typically complex & the change is hard to "manage". So we often break them down into multiple projects that are owned by different teams. But this can create more complexity as we try to coordinate different views, processes & stakeholder needs across project boundaries. Systems thinking can help us to see the big picture, to understand how our choices impact on the wider system & to come up with different approaches. Here's the systems thinking toolkit for civil servants: https://t.co/sBLPvHIwO2. Graphic by @SuhaSelcuk via @TCI_ca
Only 1 day to go until 'What Matters To You?' Day 2023!
Professor @donberwick explains why the "What Matters To You?" approach is so powerful.
"Patients, carers, families, communities - they will tell us the direction in which we should be applying our efforts."
#WMTY23
Celebrating What Matters To You in 7 hospitals in Estonia this week! In Estonian we're calling it "Noticing the human" this year. #wmty2023#märgatesinimest
https://t.co/Fu7NF8yFfc
Really excellent example of a QI project for actual change presented @QualityForum by the scotts #NearMe 👏🏻🙏🏻 #Quality2022 This is exactly how it should be done!
Asking “What Matters to You?” has been improving patient experiences across the world. Spread the word about this important question by using our resources: https://t.co/kupvx1FkVp #WMTY
The underlying principle of asking What Matters to You is - ask - listen - do what matters. It empowers the person who best knows what help or support they need. International #WMTY Day is this Thursday. Let's celebrate this person-centred care movement. @WmtyWorld