And that there’s nothing we can do. Leaving my grandad having paid double due to a technical error on travelodge’s part. I’m disgusted. A billion pound company and you’re unable to refund an 80 year old man for a room he didn’t use. How can I take this higher? @TravelodgeUK
@TravelodgeUK my poor grandad booked a room so that he could visit his great grandkids. He didn’t receive a confirmation and therefore panicked the night before visiting and booked again believing it didn’t go through. We find out at check in that the initial room did book (1/3)
So the lady at the desk said to contact asap and they will refund given the circumstances. She also searched for the original confirmation on his phone and couldn’t find it. I contacted via email only to be told you’re unwilling to offer any refund for the first room. (2/3)
@TravelodgeUK my grandad booked a room for tonight but didn’t receive any confirmation, so, believing it hadn’t gone through he did it again, exactly same dates/room etc. The staff have said he now has two non refundable rooms booked and there’s nothing they can do. PLS HELP?😩
‘twas the night before her childs birthday.
She feels (as she does on this night every year) completely alone in her anxious, emotionally unstable state.
She trusts that next year may be the year people start to finally understand her.
For now, she folds washing and cries.
@tailsdogfood there was a tiny rip in Dylan’s bag that arrived a couple of weeks ago, now all the kibble has gone stale and he won’t eat it 😭 what do I do?