@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir
Star Air S5-181 (BLR–GOX), scheduled for 29 Sept 2026, was cancelled due to operational reasons. Booked via Adani One. Invoice: ₹8,810. Cleartrip confirmed ₹4,500 refund initiated, but I received only ₹3,047.
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir I have already raised an Airsewa Grievance: DP940295 and repeatedly contacted Adani One. I am requesting a clear transaction-wise reconciliation: amount received by Adani One, amount refunded to me, refund reference/transaction number, and explanation for the remaining amount.
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir Adani Airports then emailed me confirming that the refund had been successfully initiated and would be credited to the original source within 7–10 working days. However, after checking my account, I received only ₹3,047.
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir I contacted Star Air and was told that a ₹4,100 refund had been initiated to the travel partner. Adani One later arranged a conference call with Cleartrip, where I was informed that ₹4,500 had been successfully initiated to Adani One.
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir Please provide the refund transaction/reference number and explain the discrepancy. I request that the applicable outstanding amount be returned to my original payment method.I am attaching the booking invoice, airline cancellation SMS and Adani's written refund confirmation
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir After the cancellation, I was told by the airline that the refund had been initiated to the travel partner. Adani One then arranged a conference call with Cleartrip, during which I was informed that ₹4,500 had been successfully initiated to Adani One.
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir I have repeatedly contacted Adani One and have already raised an AirSewa grievance.I am simply asking for a complete refund reconciliation:
₹4,500 reportedly transferred → only ₹3,047 received. Where is the balance?
@Adani_One@Cleartrip@AirSewaIndia@DGCAIndia@OfficialStarAir and would be returned to the original booking source. Today, Adani Airports emailed me stating that the refund had been “successfully initiated” and would be credited to the original source.But I have actually received only ₹3,047.
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