At Telecare24, we’re committed to keeping our users safe during the transition from analogue to digital careline services. Find out why the switch matters, how to identify outdated systems, and what we’re doing to ensure you’re always protected.
https://t.co/1j9fLWZliA
Today is #WorldHealthDay!
We provide a vital link between home-care and emergency support, helping people stay well and safe in the comfort of their own homes.
From preventing falls to providing a 24/7 safety net, we support the health and well-being of our community every day.
4000 reasons to say Thank You! 🎉
We are incredibly proud to announce that we have hit the 4000 review mark on Trustpilot!
To every single customer who took the time to share their experience: Thank you.
Have you shared your thoughts yet? Link in bio!
@Mabe_666 The GO Active! GPS alarm isn't available as a wristwatch option.
I can confirm that this plan won't be affected by the digital switchover. In fact, all of our alarms are now fully digital so they're already compatible and will continue to work without interruption :)
@CatherineS57451 Thank you for leaving us your honest feedback. Feedback from our customers is always taken very seriously.
I can see our support team has been in touch with some recommendations on how to prevent accidental triggers. We hope this helps to minimise the issue moving forward.
@jazzblogz Hi Marc, we appreciate your feedback regarding the waiting time on the administrative line. We'll keep a close eye on this to maintain the high standards you've come to expect.
Did you know that in the UK alone, falls are the leading cause of emergency hospital visits among those aged 65 and over?
While these figures are concerning, there're promising developments in fall prevention.
Check out our latest blog to know more - link in bio
@80zGamer Hi Anthony,we’re sorry to hear about your experience.We strive to make information about the contract length readily available.If a device ever develops a fault(which is extremely rare),we always investigate thoroughly and provide a replacement.We take such matters very seriously
On this Remembrance Day, we honour and remember the courage and sacrifice of those who served for our freedom. As we wear a poppy, observe a moment of silence, or join a ceremony, let's reflect and express our gratitude for their bravery and dedication. We will remember them.
📣 We’re thrilled to introduce a video featuring Dr Hilary, where he discusses the importance of having a personal alarm and delves into our product range.
👉 Watch the video now to get to know us better
https://t.co/S5EG8IXml6
Did you know that falls in older adults may be linked to a higher risk of developing dementia?
Our latest article delves into this important connection.
Let's work together to keep our loved ones safe and healthy!
Follow the link in bio to read more.
It is World Mental Health Day – a day to raise awareness, reduce stigma, and remind ourselves of the importance of mental well-being.
Take a moment to prioritise yourself today – check out our blog here: https://t.co/eI3BOXggPP
@DrHilaryJones has been targeted by deepfake videos falsely promoting a ‘cure’ for high blood pressure. Dr Hilary has been with Telecare24 since 2012, endorsing our products and writing blogs for us. Rest assured, any info we share from Dr Hilary is genuine. More info in bio.
We've heard your feedback about the wearable fall sensor being uncomfortable. We've replaced it with a new model featuring a hypoallergenic band for better comfort and improved accuracy.
Thanks for your input! Stay tuned for more updates as we continue to enhance our service!
We're thrilled to announce our Customer Service Champion! 🏆Meet Rachel, the star of our team who has gone above and beyond to provide exceptional service. Her dedication and unwavering commitment to our customers truly set her apart.
To learn more, please follow the link in bio
As the holiday season approaches, we want to keep you informed about our operating hours.
Rest assured, if you need assistance during the bank holiday period, our monitoring team will be available around-the-clock to help you out.
Wishing you all a fantastic Easter weekend!
Our hearts are with @DrHilaryJones and his family during this tender time. We recently learned of the passing of his beloved mother, Noreen.
We're privileged to have played a role in providing peace of mind during her time with us.
Planning a holiday with elderly parents offers a treasured opportunity for shared joy. However, planning a holiday with elderly parents brings unique considerations.
Follow the link to read more - https://t.co/XoyVoU1Tpb
Happy 70th Birthday, @DrHilaryJones ! Throughout your career, you have helped many people and provided a voice of calm to the nation.
We hope you had a fabulous day!