@6foot1 We are experiencing delays in processing requests due to server overload, likely due to the drop in all crypto prices and people trying to sell their coins. Please understand, we are not restricting withdraws intentionally, and we are working tirelessly to fix the problem.
@CueCrypto@DanielC84300431 Direct Message or Private Message. That way we can securely help you with your problem, rather than having you provide your private details to the entire twitter community. Thank you, and sorry for the delay. Obviously, we've been a bit overwhelmed, but we assure you our help.
@ck_kumar252 @TenoCoin You're right, and we apologize for the wait and slow communication. Does this issue persist? If so, please send us PM so we may help you resolve it.
A friendly reminder...it is VERY IMPORTANT to SAVE YOUR BACKUP CODE if you enable Google 2FA, as you should. Things happen - phones get lost, broken, stolen...not having a copy of your backup code is like getting caught with your pants down. It's hard to recover from...
Accounts are unable to withdraw ETH or BTC in old wallet.We recommend that you should use it to buy TNC or make a lending package. Unless, you may wait we transfer all the money from the old wallet to the new wallet. Due to the large user base, process takes longer than expected.
Dear Teno-ers
There are many users cannot purchase ICO today because we had a problem with the service provider.
In particular, our connection to the database is constantly interrupted by the saboteurs attacking Ddos. That's why your order is not processed.
Best regards,
TTT
Dear Teno investors,
To ensure safety, from now on, all withdrawal orders will only be accepted when your account is activated 2FA β 2-Factor Authentication. Any account not activated 2FA will not be able to withdraw.
Best regards,
The Teno Team.
@specialk18875 Since you have not followed us, we cannot send you a direct message. We have emailed you instead. Please reply so we can resolve this issue. Thank you.
To all those who may be tempted to sell their crypto assets, don't, or you'll be sorry. Markets ebb and flow, and cryptos flow twice as hard after times of suppression. Be patient, and be happy.
We apologize for any issues you may be experiencing with your accounts as we continue to remove bugs from our system. That work should not continue much longer. In the meantime, please send us DM so we can resolve your problems efficiently. Thank you for your support!