Teresa || AHCC || BitMart

Assistant Head of Customer Service at
BitMart Exchange. leading support with excellence and trust.
Web3 Ecosystem.
Not a financial Advisor.

[Teresa || AHCC || BitMart @terete_dr91]

@abgfrk220 Please send us a DM with your account or case details so we can review the unanswered emails and provide a clear update on your case.

[Teresa || AHCC || BitMart @terete_dr91]

@fulaumen We’re reviewing the withdrawal issue. Please send us a DM with your account details and withdrawal reference so we can check the status and follow up on your funds.

[Teresa || AHCC || BitMart @terete_dr91]

We’re reviewing the withdrawal issue. Please send us a DM with your account details and withdrawal reference so we can check the status and follow up on your funds.

[Hovo @Hovo95620604]

@BitMartExchange
You are scammers give me my funds back

[Hovo @Hovo95620604]

@BitMartExchange
You are scammers give me my funds back

[Teresa || AHCC || BitMart @terete_dr91]

@Hovo95620604 We’re reviewing the withdrawal issue. Please send us a DM with your account details and withdrawal reference so we can check the status and follow up on your funds.

[Teresa || AHCC || BitMart @terete_dr91]

@pms679 Kindly send a DM for further assistance user.

[Piotr Kastelik @lordi2023]

@BitMartExchange Fuck you !!!

[Teresa || AHCC || BitMart @terete_dr91]

@lordi2023 Please DM your UID and case details so we can review the issue directly and escalate it to the appropriate team for action.

[Teresa || AHCC || BitMart @terete_dr91]

@ida6661155 Please DM your UID and details of the frozen assets. We’ll verify the account and asset status, check the applicable withdrawal process, and escalate the case to the relevant team for specific instructions on returning or withdrawing the funds.

[SABONG @krankman_78]

@sheldonbitmart @coingecko @BitMartExchange @Coinfirm_io I want my assets scammer!
Karma will pay you a visit!

[Teresa || AHCC || BitMart @terete_dr91]

@krankman_78 Please DM your UID and withdrawal details. We’ll check the status of your assets and escalate the case to the relevant team for review and resolution.

[Trader JR @Crypto_MarketD]

@coinexcom aprobó mi retiro solo en 3 horas y @BitMartExchange sigo esperando mas de 2 meses @sheldonbitmart porque no apruebas los retiros hasta cuando vamos esperar ?

[Teresa || AHCC || BitMart @terete_dr91]

@Crypto_MarketD Please DM your UID and pending withdrawal ID. We’ll verify the withdrawal status, review why it remains pending, and escalate the case to the relevant team for a status update and resolution.

[Jack @muksul6590]

Hi unable to access app asking for updates app unable to download new version and app plss Help bitmart team
@BitMartExchange

[Teresa || AHCC || BitMart @terete_dr91]

@muksul6590 Please DM your UID, device model, OS version, and a screenshot of the update error. We’ll verify the app version and account access, then escalate the issue so you can regain access and update the app.

[CryptoMitra🌟 @cryptomitra2]

@BitMartExchange
I tried to transfer 24.9 usdc by @arbitrum chain on 27 july .
Transaction is still in pending. Neither it is got transferred nor I can use it. Funds got frozen in your exchange.
Your customer care also not helping me.
Kindly release the funds . Please.

[Teresa || AHCC || BitMart @terete_dr91]

@cryptomitra2 Please DM your UID and the 24.9 USDC withdrawal/transaction ID. We’ll check its pending status, verify the Arbitrum transfer, and escalate the case to the relevant team to determine the release or return of the funds.

[Teresa || AHCC || BitMart @terete_dr91]

@mohamed_aiman Kindly send a DM for further assistance user

[Teresa || AHCC || BitMart @terete_dr91]

We understand the concern is the ability to withdraw your funds. DM us your withdrawal ID and account details so we can verify the blocked withdrawal, check its current status, and escalate it to the relevant team for resolution.

[aimme @mohamed_aiman]

@BitMartExchange People have just one concern. They can’t withdraw their money because Bitmart is holding it illegally. People dont need a portal and more ways to complain to you. You are fucking holding their money.

[Prof. @ProfSolution1]

@BitMartExchange There is no sense in your post at all.
You created problems, then find lasting solutions by simply unfreeze the frozen funds and transfer it to the beneficiaries.
Stop waiting Investors time, stop delay tactics!
Credit Investors accounts with their monies if transparent.

Thank U

[Teresa || AHCC || BitMart @terete_dr91]

Please DM us your withdrawal ID, account email, affected asset, amount, and withdrawal date. We’ll verify the transaction, confirm its current status, check the reason for the restriction, and escalate the complete case to the relevant team for a specific update on the release process.