terry hight

[terry hight @terryhight]

Another glorious day being an Xfinity customer. I had asked for a callback to get to the bottom of service/equipment that was promised that was not delivered. They did actually call back. At 6am. I’m living in a Xfinity sitcom.

[terry hight @terryhight]

@Xfinity These folks are so good at customer service and support. I’ve only had to be on phone with them for over 10hrs in the last 6 months. Only 3 tech visits, which seems normal. Just waited an hour for a supervisor who hung up on me and closed out my ticket. 4 stars!

[terry hight @terryhight]

Bonus points. I just received a text from Xfinity asking how my interaction with support went and my likeliness to recommend them to friends and family. Oh joy!

[terry hight @terryhight]

@XfinitySupport the incredible poor customer service and lack of follow through from your company is staggering. After an hour of trying to get a supervisor on the line she hangs up on me and cancels the open ticket. That’s what quality looks like.

[terry hight @terryhight]

@XfinitySupport QQ - does Xfinity actually know what customer service is? I’m sure I’ll be on hold for 45 minutes to get an answer.

[Inkling, an Echo360 solution @inkling]

Hello, #InklingIlluminate ✨

Our 3rd annual user conference starts right now! We're sharing highlights here on Twitter so make sure to turn on Notifications so you don't miss a thing. ➕ ✉️

[terry hight @terryhight]

@Delta I am now going on 5 hours of waiting for a IM agent after waiting 2+ hours on the phone (gave up). What’s up?

[Inkling, an Echo360 solution @inkling]

We're celebrating #APAHM by paying tribute to the #AAPI people who have enriched our country’s history and culture.

Our CEO, @Jeff_Carr, shares more: https://t.co/nLRLLzRs9N #InklingSF

[Inkling, an Echo360 solution @inkling]

18 billion reasons why your employees need #mobilelearning right now: https://t.co/HSFc2CmC2b 😉 #LearningAtWorkspeed

[Inkling, an Echo360 solution @inkling]

We're spotlighting women at #InklingSF who exemplify the #WomensHistoryMonth theme, #ChooseToChallenge ⭐

Our 1st spotlight is Carrie Cook, Enterprise AE: “We still have a lot of work to do: equal pay, time & leadership. I challenge everyone to keep pushing the needle.”

[Brandon Hall Group @BrandonHallGrp]

Next week, @inkling will join us in a #webinar to share how the #pandemic has impacted the #learning organization and the tools, processes, #tech, that will carry them through #2021. Sign up now!

https://t.co/plRaaMZakP

[Jeff Carr @Jeff_Carr]

So incredibly grateful and proud for what our @inkling team has been able to accomplish this year. 15 Brandon Hall Excellence in Technology awards - including 8 Golds - is a great testament to our pursuit of learning innovation. Thanks to Brandon Hall Group and to our customers!

[Brandon Hall Group @BrandonHallGrp]

Congrats @inkling! #BHGAwards

[Jeff Carr @Jeff_Carr]

I'm proud to share the news that @Inkling was selected to receive the 2020 @AragonResearch1 Innovation Award for Learning. The award acknowledges core innovation in our learning platform. Thanks to our Inkblots who worked to make this achievement possible! #LearningAtWorkspeed

[terry hight @terryhight]

Inkling Wins 2020 Aragon Research Innovation Award for Learning https://t.co/VMUP6KyOrr

[Inkling, an Echo360 solution @inkling]

⚡⚡⚡

We're partnering with @TheEduceGroup to deliver a full suite of #technology and consulting services to support the #modernlearning needs of today’s workforce. https://t.co/H9G0IvTA7M

#LearningAtWorkspeed

[Inkling, an Echo360 solution @inkling]

THIS JUST IN:

Join us in Las Vegas for #InklingIlluminate 2021! ✨

[Michael C. Bush @MBushGPTW]

Better for Business
Better for People
Better for the World
#GPTW4ALL

[Inkling, an Echo360 solution @inkling]

We're thrilled to start today's afternoon keynote with @DaniJ2, Co-founder and Principal Analyst of @RedThreadRe! 🌟

#InklingIlluminate

[Inkling, an Echo360 solution @inkling]

🌟🌟🌟🌟🌟

We are so excited to start our keynote with @MBushGPTW, Chief Executive Officer at @GPTW_US!

#InklingIlluminate